Cherlunda Carter

Medical Billing and Coding professional with NCICS certification and training in medical coding, insurance, reimbursement, healthcare documentation, and medical office procedures. Skilled in data entry, scheduling, customer service, Microsoft Office, and administrative office support. Detail-oriented and highly organized, with strong communication and documentation accuracy.

EVS Attendant - Piedmont Henry Hospital - Stockbridge, GA

(2026-06)

• Maintain patient rooms and assigned hospital areas according to established cleanliness, sanitation, and safety standards.
• Support infection prevention efforts by maintaining clean, sanitary, and organized patient-care environments.
• Follow hospital procedures and established cleaning protocols while supporting a safe environment for patients, and healthcare staff.

Security Officer - Argent Inspection - Atlanta, GA

(2026-02 - 2026-06)

• Patrolled assigned areas, monitored conditions, and completed detailed reports to maintain accurate documentation and support safety.
• Responded professionally to property management requests and communicated tenant notices while maintaining confidentiality.
• Followed established security procedures to protect residents, property, and assigned facilities while documenting relevant activities.

Regional Commissary Operational Floater - Keefe Commissary Network - Polk City, FL

(2025-08 - 2025-12)

• Supported commissary operations across assigned facilities while following established policies, regulations, and operational procedures.
• Delivered products accurately and efficiently, assisted with monthly inventory counts, and maintained organized equipment, and supplies.
• Completed required training and followed facility policies, safety procedures, operational protocols, and ACA/AJA standards.

Customer Solutions Retention - Charter Communications / Spectrum - Auburndale, FL

(2025-03 - 2025-10)

• Managed customer inquiries and concerns through clear communication, and timely resolution in a high-volume environment.
• Maintained customer account information while supporting administrative tasks, accurate records, and customer communication.
• Educated customers on available services, identified needs, and provided appropriate solutions to support satisfaction and retention.

Lead Kitchen Supervisor / Lead Manager Assistant - Aramark - Crown Point, IN

(2021-03 - 2024-08)

• Supervised kitchen operations, trained staff, managed inventory, ordered supplies, and completed cost reports.
• Maintained food safety, sanitation, storage, and cleanliness standards while accommodating dietary requirements and special requests.
• Provided administrative support, maintained required documentation, and coordinated daily operations in a fast-paced environment.

Kitchen Manager - Big Daddy's BBQ - Gary, IN

(2019-02 - 2021-03)

• Managed daily kitchen operations, catering activities, and organizational responsibilities while maintaining efficient workflows.
• Trained staff and coordinated preparation duties while maintaining cleanliness, service standards, and organized work areas.
• Provided professional customer service and demonstrated leadership, communication, multitasking, and team coordination skills.

Housekeeper - Red Roof Inns, Inc. - Merrillville, IN

(2016-11 - 2018-10)

• Cleaned and maintained assigned rooms according to established cleanliness, sanitation, and organizational standards.
• Completed laundry duties and inventory counts while maintaining organized storage areas and adequate supplies.
• Provided professional customer service while assisting with employee scheduling, training, and daily operational responsibilities.

Customer Service Representative - Davis Telcom LLC - Hobart, IN

(2011-01 - 2016-02)

• Managed high-volume telephone communications, customer orders, and office duties while providing professional customer service.
• Performed accurate data entry, 10-key processing, inventory management, and Microsoft Office tasks with typing proficiency of 65 WPM.
• Processed orders, maintained organized records, followed established protocols, and prepared accurate end-of-shift daily reports.

Diploma - Medical Billing and Coding - Northbridge University (2025-11)