Cheryl D. Miller

Experienced retail professional with 25+ years of experience in customer service, merchandising, inventory management, product presentation, department operations, and team leadership. More than 20 years of management experience with Sprouts Farmers Market. Proven ability to maintain high retail standards, improve product availability, control inventory and shrink, train employees, resolve customer concerns, and create an organized and welcoming shopping environment.

Bakery Manager - Sprouts Farmers Market - Temecula, CA

(2003-08 - 2026-07)

• Managed daily retail department operations with a strong focus on customer service, merchandising, product quality, and sales-floor execution.
• Assisted customers with product questions, recommendations, special requests, and issue resolution.
• Managed inventory, ordering, replenishment, product rotation, and in-stock conditions.
• Monitored inventory levels and shrink to minimize waste and support department profitability.
• Maintained attractive, organized, and fully stocked displays according to company merchandising standards.
• Executed seasonal, promotional, and everyday merchandising programs.
• Ensured accurate pricing, signage, product placement, and presentation.
• Hired, trained, coached, and developed employees to achieve customer-service and operational standards.
• Prepared employee schedules and coordinated daily assignments and department coverage.
• Served as Manager on Duty, supporting total-store operations and resolving customer and employee concerns.
• Maintained department cleanliness, organization, food safety, and sanitation standards.
• Worked closely with store leadership and other departments to achieve store goals.
• Supported receiving, stocking, inventory accuracy, and product availability.
• Adapted quickly to changing business needs, seasonal demand, and promotional activity.

Bakery Clerk - Vons - San Diego, CA

(1989-06 - 2001-08)

• Provided friendly and professional customer service in a high-volume retail environment.
• Assisted customers with product selection, questions, and special requests.
• Stocked, rotated, replenished, and organized merchandise.
• Maintained attractive product displays and clean sales areas.
• Prepared bakery products according to company quality and production standards.
• Monitored product freshness and followed proper rotation procedures.
• Followed company food-safety, sanitation, and workplace safety procedures.
• Worked collaboratively with department employees and management to meet daily production and customer-service goals.

General Education - Mount Miguel High School (1992)