Security Officer - Guardworld - McDonough, GA
(2025-02 - 2026-06)
Bottle Line - Georgia Crown - McDonough, GA
(2024-08 - 2025-01)
I log into a device that has a headset and I state what line that I will be working on for that day. Then from there, I call out the number on the cart that I will be pulling for. Once I confirm the card number that I will be using at that moment the device, then calls out a number and letter of the product that I am supposed to pull and how many of that product.
Security Officer - Sizemore
(2023-07 - 2023-10)
- Circulate among visitors, patrons, and employees to preserve order and protect property.
- Enforce access control procedures and monitor and report suspicious activities to local authorities.
- Maintain organizational stability and company reputation by complying with legal requirements
Healthcare Customer Enrollment Specialist - Remote Call Center - ResultsCx Humana - Columbia, SC
(2022-08 - 2023-08)
- Interacting with customers verifying insurance coverage and updating demographics
- Assisting with billing questions and providing information relating to specific health insurance and prescription plans.
- Documenting call activity complying with policies and procedures abide by HIPAA guidelines to ensure privacy.
- Assisting individuals and organizations with selecting and enrolling in appropriate health insurance plans.
Security Officer - Security Management of South Carolina, Inc. - Columbia, SC
(2022-04 - 2024-07)
- Circulate among visitors, patrons, and employees to preserve order and protect property.
- Enforce access control procedures and monitor and report suspicious activities to local authorities.
- Maintain organizational stability and company reputation by complying with legal requirements
Technical Support Representative - Call Center (Remote) - Turbo Tax - Columbia, SC
(2022-01 - 2022-04)
- Answered inbound phone calls from customers needing assistance with using TurboTax software and website.
- Used active listening to understand customer concerns and needs and addressed them in an efficient manner.
- Completed work within time limits, escalated calls as needed, protected private information, and documented calls.
Security Officer - American Security / Park Ridge Hospital - Columbia, SC
(2021-08 - 2022-04)
- Act to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions.
- Observe for signs of crime, fire, or disorder, and take action to report any incidents to emergency services.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
Correctional Officer - Alvin S. Glenn Detention Center - Columbia, SC
(2020-08 - 2021-03)
- Documented prisoner information and daily activities, incidents, and disturbances, and followed procedures.
- Inspected conditions of locks, bars, grills, doors, and gates for operability and performed contraband searches.
- Monitored prisoner conduct, prevented escape or violence, and screened and monitored facility visitors.
Administrative Assistant / Secretary - Home Depot Distribution Center - Columbia, SC
(2020-03 - 2020-08)
- Updated office tracking via spreadsheets, stayed aware of important daily information, and scheduled meetings.
- Took notes at meetings, responded to customer questions, addressed problems, and arranged for repairs.
- Documented information, updated paperwork, maintained documents, and operated office equipment.
Administrative Assistant / Secretary - McEntire Produce - Columbia, SC
(2018-03 - 2019-09)
- Inspected products, completed data entry tasks, and used computer for database management and word processing.
- Managed filing system, operated office equipment, and protected private and confidential information.
- Maintained documents and correspondence, updated paperwork and documented information
Retail Cashier - Food Lion - Bishopville, SC
Additional work history includes 1+ year of experience
