receptionist at VIP MOTORSPORTS (2021-01 – 2023-01)
- Scheduled & confirmed appointments
- Maintained daily calendars, helped plan daily events, supervised conference meetings
- screened & verified credit reports
- Investigated customer complaints to identify/resolve the issue host, server, barback at TEXAS ROADHOUSE (2021-03 – 2023-01)
- Greeted customers, assisted with seating, answered to go phones, cashier duties if needed, recorded food/drink orders
- Ensured that Pos systems were always kept clean and up to date
- Stayed up to date with menu changes/allergy/GF menu team lead at WALMART (2020-08 – 2023-04)
- Organized and prioritized incoming work orders /optimized workflows and resources to handle daily tasks
- Kept work areas clean, neat, and free of safety hazards to maximize work efficiency
- Mentored new hires
- Motivated and empowered my team to build customer satisfaction and loyalty to support growth server, bartender at OLIVE GARDEN (2023-06 – 2024-05)
- recorded drink and food orders in a timely manner, making sure each customer is satisfied and treated
- Ran food out to mine and others tables
- ensured guests drinks were refilled once hit ½ way
- Pre bussed tables & packaged left overs in front of table
- barbacked, helped set up/take down bar every day and night
- always performed side work duties on the clock to keep server stations clean server, bartender at THE SPOT GRILL (2024-05 – 2025-02)
- Greeted guests with menus as soon as they walked in
- Significantly increased guest check averages by promoting different appetizers, specialty items, and happy hour drinks
- prepped alcoholic/non-alcoholic beverages
- Utilized fresh ingredients to prepare craft cocktails
- Took inventory, counted money, and distributed tips to employees server, backup bartender at SANTISI BROTHERS (2025-03 – Present)
- always welcomed guests in, encouraged open seating
- recommended apps/happy hour drinks before recording food/drink orders
- Preset tables up with condiments/silverware needed for food
- Handles cash and POS system (aloha)
- performs side work duties during shift to maintain a quick, clean and easy server station
- helps open/close the restaurant for the nect day
