Certified Nursing Assistant (ED, MedSurg, PCU, PostPartum) at Resolute Baptist Hospital (Tenet Health) (2026-02 – Present)
- Execute basic and advanced patient care tasks under RN supervision, including obtaining vital signs, glucose checks, 12-lead EKGs, bladder scans, and peripheral IV line insertions.
- Collect and process lab specimens (blood, urine, fecal, sputum) following sterile protocols.
- Assist clinical teams during cardiac or respiratory arrest resuscitation efforts under ACLS-trained personnel.
- Safely transport patients across units and assist with daily living activities (ADLs) while maintaining hygiene standards.
- Monitor patient status continuously and promptly report critical changes or abnormal vitals to medical staff.
Emergency Department Registration Specialist at Resolute Baptist Hospital (Conifer Health Solutions) (2025-01 – 2026-02)
- Managed front-line registration for walk-in and EMS emergency arrivals, capturing precise demographic and insurance details in strict compliance with HIPAA and EMTALA regulations.
- Facilitated patient admissions and unit transfers according to clinical staff orders.
- Verified insurance coverage, collected copays/deductibles, and established structured payment plans.
- Reconciled system discrepancies between registration and clinical databases to streamline departmental workflow.
Phlebotomist & Designated Trainer at CSL Plasma (2024-02 – 2024-10)
- Performed high-volume venipunctures, automated plasmapheresis machine setup, and procedure disconnects.
- Provided immediate medical aid to donors experiencing adverse reactions before, during, or after procedures.
- Trained new and promoted staff on venipuncture techniques, SOP compliance, aseptic protocol, and machine operations.
Front Desk Specialist & Non-Certified Technician (NCT) at Quality Urgent Care of America (2019-09 – 2021-01)
- Managed patient check-in, demographic entry, insurance validation, and daily copay collection/balancing.
- Operated X-ray equipment under physician orders, prepared images for radiologist review, and provided patient copies.
- Conducted patient triage, basic lab tests (urinalysis, HCG, cultures), and specimen packaging for outside labs.
- Supported the billing department by sending account statements, resolving billing errors, and collecting outstanding balances.
Health Science Intern at Samuel Clemens Health Science Radiology (2018-08 – 2019-05)
- Completed clinical rotations across fast-paced Emergency Department and radiology settings.
- Obtained vitals, drew blood/specimens, and communicated clinical observations directly to nursing and physician staff.
