Assistant Property Manager - Self Storage Plus - Bealeton, VA
(2026-07)
- Managed day-to-day operations of self-storage facility, ensuring customer satisfaction and retention.
- Coordinated leasing agreements and facilitated tenant onboarding processes efficiently.
- Oversaw maintenance schedules, ensuring compliance with safety regulations and quality standards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Kept accurate records of all resident and tenant correspondence.
Property Manager - Moove-in Self Storage - Ladysmith, VA
(2024-10 - 2026-02)
- Resolved tenant complaints swiftly, fostering a positive living environment and maintaining tenant retention.
- Resolved tenant complaints swiftly, enhancing tenant satisfaction and retention.
- Handled resident complaints and expedited maintenance requests.
- Oversaw property maintenance, coordinating timely repairs with vendors to ensure tenant comfort.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Facilitated efficient move-in and move-out processes, improving resident experience.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Collected monthly assessments from tenants to ensure timely payment processing, rental fees, deposits and payments.
- Prepared and maintained accurate lease agreements and documentation.
Site Manager - Storagewise Locust Grove - Locust Grove
(2020-07 - 2024-05)
- Managed 3 facilities in Locust Grove, coordinating unit cleanouts, rental assistance, and parking space allocations to ensure operational efficiency.
- Reviewed camera footage to identify and address potential security breaches or damage incidents, ensuring facility safety.
- Maintained cleanliness of facilities by regularly picking up trash from outdoor and common areas, contributing to a more inviting environment for tenants and visitors.
- Provided after-hours email support to tenants for immediate problem-solving. after hours or weekends via email to help with any issues that arise.
- Processed insurance claims to ensure timely resolution for tenants., upset tenants, late letters, auction letters, Certified and Certificate of Mailing.
- Before the company hired me under the corporate umbrella.
- Oversaw customer service operations for a call center on weekends from September 2022 to April 2024. Addressed customer inquiries related to payments and rental processes. Coordinated access for customers by managing lock combinations for Davinci locks at 11 facilities.
Flower Delivery and Wedding Setup - The Flower Gallery - Northern VA
(2019-04 - 2020-03)
- Delivered flowers across Northern VA, set up churches for events and weddings, and crafted floral arrangements for Chick-fil-A, KFC, hotels, Valentine's Day, Christmas, and wineries, enhancing event aesthetics.
- Delivered flowers to businesses, homes, and schools, ensuring timely and accurate delivery to meet customer expectations.
- Learned flower care techniques to ensure optimal freshness and longevity.
Deliver Driver - Domino's
(2017-05 - 2019-04)
- Prepared pizzas, operated oven, answered customer calls, prepped sauce, folded boxes, and delivered pizzas, including large orders to ensure timely service.
- Opened and closed store, managed deposits, and trained to be a manager.
- Assisted with multiple store operations to support team efficiency.
- Requested to relocate to another store as manager but could not move at that time.
