Chris Knear

Experienced pest control and operations manager with a strong background in team leadership, quality assurance, field operations, employee training, safety, compliance, customer service, and revenue management. Experienced managing technicians and multiple branch operations, conducting site audits, and maintaining pest control programs in commercial and food-processing environments. Experienced in structural termite protection, WDI inspections, structural and commodity fumigation, chemical application, and GMP compliance.

Quality Assurance Manager - BAY PEST CONTROL - Ocean Springs, MS

(2021)

• Help hire, develop, train, and support staff across multiple branches.
• Develop protocols for chemical application, safety, and quality control.
• Conduct site audits throughout four states to ensure company standards and regulatory compliance.
• Oversee branch operations across four states.
• Assist with office management and day-to-day operations to maintain quality customer service.
• Audit food-processing plants to ensure pest management programs comply with GMP and NPMA standards.
• Experienced in structural termite protection and developing termite control plans.
• Experienced in structural and commodity fumigation.
• Assist with customer service and resolving issues to maintain customer relationships.
• Completed Termite University through Mississippi State University.

Associate District Manager / Field Operations - ECOLAB - Louisville, KY

• Managed a staff of approximately 20 service technicians.
• Responsible for ensuring compliance with local and state laws, company policies, and safety requirements.
• Worked with the sales team to identify opportunities and increase revenue.
• Provided problem-solving and operational support for national and local accounts.
• Supported employee development, training, and performance expectations.
• Managed day-to-day field operations and service quality.

Pest Service Technician - ECOLAB - Louisville, KY

• Provided professional pest elimination services for commercial and residential customers.
• Served as a peer mentor to other technicians.
• Selected as District Safety Champion.
• Maintained high standards for customer service, safety, and pest-control procedures.

Owner / Operator - HOME SOLUTIONS - Southern Indiana

• Managed residential remodeling projects from initial bid through completion.
• Oversaw projects valued at up to $60,000.
• Bid and sold projects generating approximately $300,000 in small-business revenue.
• Coordinated customers, contractors, materials, scheduling, and project quality.
• Managed day-to-day business operations and customer relationships.

Flooring Department Manager - PC HOMESTORES - New Albany, IN

• Managed flooring sales, service, inventory, and customer relationships.
• Ordered inventory and maintained inventory control.
• Managed department controllables and P&L responsibilities.
• Developed and supported marketing initiatives.
• Managed day-to-day department operations and sales performance.

Restaurant Manager - KNEAR PROPERTIES - New Albany, IN

• Managed staff, scheduling, payroll, budgets, and inventory.
• Ensured quality-control standards and customer service expectations were maintained.
• Managed day-to-day restaurant operations.
• Oversaw approximately $400,000 in annual revenue.

General Manager - VALUE CITY FURNITURE

• Managed stores across seven states with annual revenues of approximately $12–15 million.
• Led management and sales teams while holding staff accountable to company standards and performance expectations.
• Managed P&L responsibilities, budgets, advertising, inventory, and overall store operations.
• Recruited, trained, promoted, and developed employees and managers.
• Ensured compliance with state, local, and federal laws and regulations.
• Purchased and managed advertising across electronic media, print, and grassroots marketing.
• Maintained a strong customer showroom experience and high service standards.

Undergraduate Studies - Indiana University — School of Business

Life & Health Insurance - Ivy Tech Community College — Indiana

High School Diploma - Clarksville High School — Clarksville, IN