Solution Architect / Technical Account Manager
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15 years experience in designing, selling, and implementing Cisco collaboration and contact center solutions
2019 - Present
Worked on a small team of collaboration leads to define professional services metrics used by the practice. Served as a collaboration SME for the organization, responding to large RFPs/RFIs and building relationships with large customers. Sought after and initiated partnerships with additional OEMs to bolster revenue channels within the organization
2017-2019
Interfaced with customers to define business and technical requirements in order to architect collaboration solutions to meet their needs.
Requirements included developing and presenting proposals, drafting statements of work, and developing bills of materials. Directly involved or associated with all collaboration sales in Presidio’s IN/IL territory from 2017 to 2019
BS Degree from Ball State University, 2006