Chris Walthour

Experienced HVAC/R Service Technician with 20+ years of hands-on experience servicing, troubleshooting, repairing, installing, and maintaining residential and commercial HVAC and refrigeration systems. Strong background in HVAC/R diagnostics, preventive maintenance, mechanical equipment maintenance, refrigeration, duct design, blueprint reading, low-voltage systems, facilities maintenance, and sheet metal fabrication. Proven ability to diagnose equipment issues, complete quality repairs, improve system performance, and provide professional customer service.

Dependable and safety-focused technician with a strong mechanical background and U.S. Army experience as a 19D Cavalry Scout and Desert Storm Veteran.

HVAC Service Technician - Bryant-Durham Services - Durham, NC

(2016-05)

• Perform HVAC/R maintenance, diagnostics, troubleshooting, and repairs for residential and commercial customers.
• Diagnose equipment issues and determine appropriate repair solutions to restore system functionality, reliability, and performance.
• Perform preventive maintenance to improve system efficiency, equipment reliability, and overall performance.
• Consult with customers regarding repairs, replacement options, and new HVAC installations.
• Explain technical issues and recommended solutions clearly while maintaining a professional, customer-focused approach.
• Respond to service needs efficiently while maintaining high standards for quality workmanship, safety, and customer satisfaction.

Commercial HVAC Service Technician - Lennox International - Raleigh, NC

(2014-06 - 2015-07)

• Performed preventive maintenance, diagnostics, service, and repairs on commercial HVAC systems.
• Troubleshot HVAC equipment to identify mechanical and system-related issues and restore proper operation.
• Responded to on-call and emergency service requests, providing timely solutions to minimize equipment downtime.
• Maintained commercial HVAC equipment to support system reliability, performance, and operational efficiency.
• Worked independently in commercial environments while maintaining safety and service-quality standards.

Service Technician / Installer - One Hour Heating & Air - Durham, NC

(2010-12 - 2013-06)

• Diagnosed, troubleshot, and repaired residential HVAC systems to restore proper system operation.
• Installed new HVAC equipment in accordance with manufacturer specifications, safety requirements, and installation standards.
• Performed system assessments and recommended appropriate repair and replacement solutions based on customer needs.
• Consulted with customers regarding HVAC repairs, upgrades, and new equipment installations.
• Identified customer needs and recommended appropriate HVAC solutions, contributing to sales and revenue growth.
• Maintained a strong focus on customer satisfaction, quality workmanship, and timely service.

Service Technician / Installer - HVAC Services - Durham, NC

(2007 - 2010)

• Diagnosed and repaired HVAC equipment to improve system reliability and performance.
• Installed HVAC units while following established safety protocols, manufacturer requirements, and project timelines.
• Performed service and maintenance activities to help prevent equipment breakdowns and maintain system performance.
• Troubleshot mechanical and HVAC system issues and implemented appropriate repair solutions.
• Provided professional customer service throughout service and installation projects.

Commercial HVAC Mechanic - Tradesmen International - Raleigh, NC

(2006 - 2007)

• Designed and installed commercial duct systems to support proper airflow, system performance, and energy efficiency.
• Installed HVAC equipment and components while following safety procedures and industry standards.
• Performed mechanical equipment maintenance to help prevent breakdowns and extend equipment service life.
• Applied blueprint-reading and technical skills to support commercial HVAC projects.
• Maintained equipment and systems while prioritizing safety, quality, and project timelines.

Refrigeration Technician - Sears - Durham, NC

(2004 - 2006)

• Serviced refrigeration units, performing diagnostics and repairs to restore proper equipment functionality.
• Diagnosed refrigeration system issues and implemented appropriate repair solutions.
• Repaired residential refrigerators with a focus on first-time fix rates, equipment reliability, and customer satisfaction.
• Provided professional customer service while completing refrigeration service calls.
• Applied technical knowledge of refrigeration and mechanical equipment to identify and resolve equipment problems.

Corporal (E-4) | Cavalry Scout (19D), Mechanized - United States Army

(1988-02 - 1994-09)

• Served as a Mechanized Cavalry Scout during Desert Storm-era operations, supporting armored missions involving tanks and heavily armored vehicles.
• Trusted with the operation, readiness, and field maintenance of mission-critical equipment in demanding environments where equipment failure was not an option.
• Built a reputation for discipline, reliability, mechanical problem-solving, teamwork, and attention to detail while operating under high-pressure conditions.
• Developed the ability to assess situations quickly, troubleshoot equipment, follow critical safety procedures, and execute mission requirements under pressure.
• Brought the same dependability, technical mindset, and commitment to getting the job done right from military service into a decades-long HVAC/R career.

Durham Technical Community College (2000 - 2001)

Durham High School (1982 - 1986)