Chris Wiese

Experienced IT professional with 30+ years of success supporting enterprise, government, and SMB environments. Proven expertise in infrastructure administration, Active Directory, Microsoft Entra ID, Okta Identity Engine, privileged access management, cybersecurity, automation, networking, and technical leadership. Known for solving complex technical problems, leading critical infrastructure projects, mentoring technical teams, and maintaining calm, effective decision-making during high-pressure situations.

Identity & Access Management Architect at Argo Group (2022-01 – Present)

Lead the design, implementation, and support of enterprise identity and access management solutions supporting business operations and security initiatives.

• Administer and enhance Okta Identity Engine, Active Directory, Microsoft Entra ID, and related identity platforms.
• Design and implement Single Sign-On (SSO), Multi-Factor Authentication (MFA), lifecycle management, and federation solutions.
• Support privileged access management initiatives utilizing CyberArk technologies.
• Partner with infrastructure, security, compliance, and application teams to strengthen enterprise security posture.
• Develop automation solutions and operational improvements using PowerShell and identity workflows.
• Lead troubleshooting and root cause analysis for complex authentication, authorization, and access-related incidents.
• Contribute to identity governance initiatives and access review processes as part of a broader IAM team.

Windows System Engineer IV / Senior Active Directory Engineer at Rackspace Technology (2012-01 – 2022-12)

• Engineered and supported large-scale Active Directory environments across multiple forests and domains.
• Designed secure Active Directory architectures, including privileged access and Red Forest security models.
• Led enterprise directory consolidation and migration projects involving multiple domains and business units.
• Performed root cause analysis and incident response for critical infrastructure and service-impacting events.
• Supported SOX, PCI, and enterprise compliance initiatives.
• Led Windows patch management operations supporting more than 20,000 servers.
• Mentored and trained engineers on Active Directory, Exchange, DNS, clustering, and enterprise infrastructure operations.

Infrastructure Supervisor at Argo Group (2011-01 – 2012-12)

• Supervised a team of 11 technical professionals supporting enterprise infrastructure operations.
• Served as lead Windows engineer and escalation point for complex infrastructure issues.
• Managed infrastructure operations across multiple remote locations.
• Planned and executed datacenter migration initiatives from on-premises facilities to colocation environments.

Infrastructure Consultant, Systems Engineer, and Senior Network Consultant at Various Organizations

Earlier Career Experience supporting SMB, government, and enterprise organizations throughout Texas. Responsibilities included Active Directory design, Exchange migrations, Citrix implementations, Cisco networking, security assessments, infrastructure modernization projects, technical account management, and customer consulting.

Automated Logistical Supply Specialist at United States Army (1993-01 – 2001-12)

Developed databases, trained personnel, supported network infrastructure, deployed workstations, and built a strong foundation in leadership, accountability, documentation, and operational support.