ChrisJBay
Phlebotomist
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About
Determined, hardworking, and reliable Phlebotomist. I am seeking a position on a medical team where I can assist in providing quality care to patients.
Experience
Lead Onboarding & Implementation Specialist at Rezdy (2018-07 – 2025-07)
Led onboarding and implementation initiatives for tourism clients across North America and Europe
- Delivered personalized webinars and one-on-one trainings for 500+ tourism clients across North America and Europe
- Managed onboarding pipeline and partnered with travel agents to drive engagement and platform adoption
- Managed projects for 15+ clients per month while maintaining 95% satisfaction score
- Trained new team members on CRM workflows and standard operating procedures, improving handoff efficiency
- Collaborated with technical teams to ensure correct software configuration and resolve integration issues
- Provided responsive technical support via phone, email, and ticketing systems
- Maintained a customer-first approach while resolving operational and technical inquiries
Business Office Associate / DMV Administrator at Carmax Auto SuperStore (2015-07 – 2016-08)
Processed sales and appraisal paperwork and managed DMV compliance and administrative tasks
- Processed sales and appraisal paperwork and ensured compliance with the Department of Motor Vehicles regulations
- Handled title transfers and supported wholesale auction documentation
- Managed daily cash flow and prepared bank deposits
Driver Supervisor at Sixt Rental Car Agency (2013-08 – 2015-05)
Supervised driver operations and managed customer logistics across airport locations
- Scheduled driver logistics and ensured timely customer transport across airport locations
- Processed rental agreements and vehicle inspections
- Processed transactions for rental agreements
Education
Phlebotomy – Northwest Career College (2026-03)
High School Diploma – Legacy High School (2014-05)
