Field Clinical Educator - Inizio Engage - 11-state + DC territory (NC, VA, WV, MD, CT, DC, OH, IN, KY, MI, FL)
(2022-01)
Manage a 11-state + DC territory (NC, VA, WV, MD, CT, DC, OH, IN, KY, MI, FL), delivering field-based education on a weekly growth hormone deficiency (GHD) injectable to healthcare professionals, patients, and caregivers across pediatric and adult rare disease populations.
- Provide hands-on training on the proprietary auto-injector device educating patients and caregivers on injection technique, device handling, site rotation, troubleshooting, and adherence.
- Device injectable system encompassing device mechanism of action, proper assembly, auto-injector operation, injection training, device safety monitoring, and patient adherence support.
- Developed and executed individualized education strategies tailored to HCPs, adult and pediatric patients, and institutions across diverse geographic and regulatory environments.
- Conducted virtual and in-person training sessions, optimizing scheduling to maximize territory coverage, reach, and educational impact.
- Built and maintained strong relationships with key stakeholders: physicians, APPs, nurses, pharmacists, and office staff to enhance product knowledge, device proficiency, and adherence to clinical best practices.
- Provide disease state and approved product related educational support to Healthcare Professionals and patients/caregivers as agreed by the client and Regional Account Manager.
- Monitored regional performance metrics and KPIs to evaluate the success of educational initiatives and adjusted strategies to ensure consistent goal attainment across all states.
- Co-founded the Sunshine Committee to strengthen employee engagement and team cohesion across a geographically dispersed workforce.
- Collaborated with cross-functional teams, including medical, commercial, and patient services, to align educational efforts and optimize patient support and product adoption.
Immunology Nurse Ambassador - IQVIA
(2019-09 - 2021-12)
- Managed a caseload of up to 175 patients across three specialty immunology therapies, providing individualized education on treatment initiation, disease management, and medication adherence.
- Utilized motivational interviewing techniques to identify and address knowledge gaps related to insurance/benefits, diagnosis, and prescribed therapies.
- Delivered comprehensive telephonic and virtual education to instill patient confidence and improve adherence to specialty autoimmune medications.
- Consistently achieved and surpassed 100% of semesterly KPI targets throughout tenure.
- Mentored new hires, supporting onboarding, performance improvement, and team development.
- Collaborated with teammates to design and deliver educational presentations and patient engagement projects.
School Nurse - Johnston County Public Schools - Smithfield, NC
(2018-01 - 2019-08)
Managed healthcare and case coordination for approximately 1,600 students across elementary, middle, and high school levels, ensuring comprehensive, student-centered care.
- Led annual training for unlicensed personnel on medication administration, chronic disease management (diabetes, asthma, severe allergies), and CPR certification.
- Partnered with community resources to facilitate access to care and public health services for underserved students.
- Collaborated with support staff and community organizations to ensure a safe, healthy learning environment.
District RN / Staff Nurse - Akron Children's Hospital - Akron, OH
(2011-01 - 2016-12)
Served as District RN, standardizing evidence-based protocols and procedures across five school health clinics and supervising a team of five direct-report nurses.
- Delivered clinical care and education to patients and families across pediatric populations, promoting informed decision-making and chronic disease self-management.
- Coordinated care plans and medication orders in collaboration with physician offices, ensuring seamless communication and appropriate treatment.
- Utilized strong clinical assessment and analytical skills to determine appropriate care needs and ensure timely, effective interventions.
Peer Mentor - Adult Congenital Heart Association
- Provide peer support, education, and advocacy for individuals and families navigating congenital heart disease, bridging clinical information and lived experience.
