Christa Porter-Whitley

Dedicated hospitality professional with experience as a Hospitality Manager and Secretary, skilled in ensuring exceptional customer dining experiences. Proven ability to address customer inquiries, schedule efficiently, and achieve recognition for high customer satisfaction. Eager to leverage a commitment to quality service and guest engagement to contribute to the success of LongHorn Steakhouse by fostering guest loyalty and delivering outstanding service.

Secretary at Freeman's Heating and Cooling (2025-07 – 2026-05)

• Scheduled daily routes for the company's HVAC technicians.
• Addressed customer inquiries regarding plumbing and HVAC issues via phone.

Cashier at Kohl's Department Store (2019-05 – 2020-04)

• Processed customer transactions accurately at registers, ensuring high levels of customer satisfaction.
• Achieved recognition as a top credit producer for the store.

Hospitality Manager at Buffalo Wild Wings (2018-08 – 2019-05)

• Ensured exceptional customer dining experiences by proactively engaging with patrons.
• Conducted post-meal check-ins to verify food quality and customer satisfaction.

High School Diploma – Dawson Bryant High School (2014-08 – 2018-05)