AMSA-Advanced Medical Administrative Assistant at Minneapolis VA (2023-01 – Present)
Work closely with providers and medical staff to serve veterans. Complete data entry, scheduling mental health appointments, managing appointments, electronic health records, and immunizations.
- Work closely with providers and medical staff to serve veterans
- Complete data entry, scheduling mental health appointments, canceling and rescheduling appointments, appointment setting, phone calls, follow ups, electronic health records
- Manage immunizations, filing, scanning, phone calls to veterans, nurses, doctors, therapists
- Run daily queries for provider orders to be scheduled
- Assist in MHI and other areas of Mental health clinics as needed
- Oversee MSA's scheduling assignments and clerical/medical tasks such as sorting, sending/receiving mail/emails, scanning, doctors' orders, medications administration and treatments
- Analytical and problem solving skills with Epic, CPRS, VSE, Vista, Excel, Discovery, Outlook, Timekeeping, Microsoft office
- Typing skills 40+WPM
- Collaboration with site emergency teams and meetings
- Assist veterans with social and emotional needs as needed
Health Services Professional/NAR at Minneapolis Public Schools (2011-01 – 2022-12)
Supervised youth medical needs in the health office/episodic care daily. Managed medical appointments, discharge procedures, vision screens and electronic health records. 11+ years of experience with Minneapolis Public Schools health services department.
- Supervised youth medical needs in the health office/episodic care daily as well as medical appointments and discharge procedures
- Oversaw vision screens and entered medical exams in electronic health clerical/medical/administrative records
- 11+ years of work experience with Minneapolis Public Schools health services department
- Complete data entry, scheduling, appointment setting, phone calls, follow ups, electronic health records
- Managed immunizations, filing, scanning, phone calls to parents, nurses, doctors, therapists
- Supervised the health office on a daily basis
- Oversaw clerical/medical tasks such as sorting, sending/receiving mail/emails, scanning, doctors' orders, medications administration and treatments
- Analytical and problem solving skills with Epic, Discovery, Microsoft office
- Typing skills 40+WPM
- Collaboration with site emergency teams and meetings
- Assisted with students' social and emotional needs when needed
Caregiver/CNA at Touching Hearts (2017-01 – 2021-12)
Provided caregiving services including personal care, patient monitoring, and assistance with activities of daily living.
- Cared for patients providing personal care and support
- Monitored patient status and reported to nursing staff
- Assisted with activities of daily living
Caregiver/CNA at LuAnn's Place (2010-01 – 2017-12)
Cared for clients in an assisted living home. Provided personal care and passed medications as needed.
- Cared for clients in an assisted living home
- Provided personal care and passed medications as needed
- Groomed and bathed patients with low mobility
- Turned and adjusted patients in bed to prevent bedsores or other discomfort
- Prepared each patients' room with the necessary items like blankets, pillows, medical equipment and bathroom needs
- Monitored vitals and patient behavior and reported to the nursing or medical staff
Hospice Caregiver/CNA at Fairview Home Care and Hospice (2006-01 – 2009-12)
Cared for hospice patients in their homes as well as in facilities. Provided personal care, monitored meals, and assessed client status.
- Cared for hospice patients in their homes as well as in facilities
- Provided personal care, monitored meals, assessed client status from day to day
- Informed charge nurse of any changes
- Monitored vitals and patient behavior and reported to the nursing or medical staff
Caregiver/PCA at Intrepid USA (2003-01 – 2006-12)
Provided personal care and patient support services.
- Groomed and bathed patients with low mobility
- Turned and adjusted patients in bed to prevent bedsores or other discomfort
- Prepared each patients' room with the necessary items like blankets, pillows, medical equipment and bathroom needs
- Monitored vitals and patient behavior and reported to the nursing or medical staff
