Vice President, Events and Conferences - American Society of Safety Professionals - Park Ridge, IL
(2024-07)
Director, Professional Development - American Society of Safety Professionals - Park Ridge, IL
(2019-04 - 2024-07)
36,000-member association for OSH professionals with an annual budget of $19 million and a staff of 75. Lead a team of 6 event specialists, coordinators, managers and senior managers who plan, develop and execute a diverse set of conferences and educational events for over 11,000 attendees and exhibitors.
- Manage a $9 million event portfolio serving 11,000+ participants and exhibitors.
- Increased annual conference attendance by 36% and NPS from +26% to +64%.
- Directed organization-wide transition to virtual events, generating $1.4 million in six weeks.
- Developed online education and certification programs generating $4 million+ in new revenue.
- Grew annual conference attendance from 5000 to 6800 attendees over a 5-year period.
- Increased Net Promoter Score (NPS) for the annual conference over a 5-year period from +26% to +64%.
- Negotiate all vendor and hotel contracts for our annual conference and ancillary events.
- Redesigned lunch offerings at the annual conference resulting in over $300,000 in savings.
- Won Trade Show Executive's Fastest 50 award for outstanding show growth in the United States.
- Raised department Gallop satisfaction scores from 3.54 to 4.23 out of 5.0 in less than one year. Second year raised scores again to 4.48. Fifth year scores rose to 4.61.
- Led the development of over 70 online education programs that generated over $3 million in revenue over a 5-year period.
- Executive champion and leader of the society's first virtual DEI Summit that attracted over 500 attendees.
- Led the conversion of our annual in-person conference to a virtual only event with a 6-week turnaround time resulting in revenue of $1.4 million.
- Collaborate with the Standards department and volunteer leaders to identify and produce relevant content for OSH professionals worldwide.
- Partnered with new online certification preparation provider that resulted in over $1 million in revenue since inception.
Senior Director, Education and Learning Services - SmithBucklin - Chicago, IL
(2013-08 - 2019-04)
The nation's largest association management firm with over 600 employees who are dedicated to leading and supporting the missions of client organizations they serve. Led a team of 27 learning and development specialists, managers, senior managers and directors who assist associations and organizations create and deliver innovative educational content.
- Handled the day-to-day operations and directed the planning of a $4 million-dollar annual budget.
- Guided volunteer committees on strategy and implementation of year-round education programs.
- Reduced voluntary attrition in the unit from 10% to 3.6%.
- Led the creation and implementation of a Body of Knowledge for a research-focused association.
- Developed and implemented a virtual planning conference committee program that resulted in saving the association $40,000 while still hitting all objectives.
- Oversaw the execution of multiple contracts and commitments authorized by various Board of Directors and Education and Conference Committees.
- Partnered with a major university to create and implement an Executive Management program geared towards senior-level professionals for a wholesale business association.
- Selected by the CEO for a yearlong intensive leadership-learning forum for top performing employees.
Training Specialist/Adjunct Faculty/Senior Career Consultant - Colorado Technical University (CTU) - Schaumburg, IL
(2010-03 - 2013-08)
Career focused educational institution that prepares over 28,000 students for careers in technical and vocational fields. Promoted to team lead supporting a staff of six Career Consultants assisting over 20,000 graduate and undergraduate students and alumni in the entire career management process.
- Co-led the development and presentation of career-focused "Steps to Success" webinars to students across the United States – over 2000 students attended in initial six months with a 99% satisfaction rating.
