Tech Mobile/pc Sales Specialist
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Strong sales & marketing strategist, tech, wireless & gaming virtuoso, customer service expert, rapport builder.
Product knowledge/branding & promotional event planning/organizing, inventory maintenance/ audit & tracking ability, merchandising & aesthetic floor plan visual expert.
Management proficiency in generating sales revenue, results oriented team motivational lead & team player, sales sketching dexterity ability to train & update team players, keen opener & closer at sales.
5/21-2/23: Samsung 837
New York, NY
Presented a greeting with a positive attitude to all guests at all time with the utmost attention. Excelled in driving sales results consistently, exuded sales expectations in LVA during the pandemic 837 public space closure, also excelled in Endless Aisle Sales, Top in sales for numerous months, MVP twice in 7/2021 & 3/2022, meeting all KPI’s, providing exceptional exemplifying brand advocacy.
Samsung/Android enthusiast & tech expert dexterity in setting up devices for MDE demonstrations, assisted Samsung Care Team with device & account troubleshooting(level 1). Passionate in engaging with guests, corporate colleagues and potential business opportunities.
Obtained consistent training per Elite & Amplify for basic knowledge to properly demonstrate the devices/products to consumers, conducted group tours of the 837 space in Spanish & Portuguese detailing product demos & functionality benefits for daily utilization, supported space event execution, store partnerships, and product training,
Immersive product support upon launches through mystery shops, retail and consumer insights, and product training, responsible for accurately tracking and communicating all activity, showcasing successes, obstacles, wins, and needs for leadership through direct communication.
2/19-4/21: Motorola Mobile
New York, NY
Worked in association with several businesses to help interact with customers on mobile platforms, by aiding clients in developing a strategy and tools that give their enterprise another avenue for communicating with our branded devices. Engaging potential prospects by opening and closing sales of Motorola mobile devices either unlocked and or with carrier activation/upgrade utilizing KSP tools/product knowledge, tracked branded inventory at Bestbuy locations in Manhattan, monitoring algorithms on revenue per traffic.
PowerPoint product presentation training for new Motorola ASR's & Bestbuy mobile team representatives on new device launchings, product knowledge, key selling points, software specification & feature demonstrations. In determination to meet our quarterly sales target, to surpass our retail annual revenue goal.
2/18-2/19: Samsung Mobile
New York, NY
Recognized in National Samsung Publication for top customer service for the month of June 2018, approximately one email to the district manager regarding excellence in service from customers. Highest NPS rating in Q4 2018 in customer service, #1 in sales for Q3 2018. Reaching 42% past sales goals.
Bestbuy mobile associates & communicated daily sales goals within the Bestbuy mobile team & store management on ways to increase product revenue in store, assisted market manager, leading sales calls, travel to other for training/coverage. Conducted customer workshops up to 10 attendees training & troubleshooting on Samsung devices for product knowledge, functionality, features, specifications and suitable benefits. Worked closely with carriers and territory carrier representatives: Verizon, At&t, Sprint regarding all promotions and events.
1/13-Present: Android App Developer
Creating concepts towards developing applications for Android OkS. According to fragmentation of an ecosystem. Translate designs and wireframes into high quality code, design, build, maintain high performance, reusable, and reliable Java code. Ensure the best possible performance, quality, and responsiveness of the application.
9/02-2/04 - Borough of Manhattan Community College - Major: Business Administration
New York, N.Y
9/07-12/08 - Institute of Audio Research
New York, N.Y
10/12-1/13 - NYU SCP
New York, N.Y
