Front Desk Circulation - Work Study - Aims Community College - Greeley, CO
(2016-08 - 2017-01)
- Greeted patrons, answered phones, assisted with book check out and return, assisted patrons with directional and technical questions.
- Shelved and pulled materials in accordance with Library of Congress guidelines.
- Compiled and cross-referenced lists with the library catalogue in order to help with future materials and with material discards.
- Handled confidential materials properly and ensured privacy.
Learning Resource Technician - Aims Community College - Fort Lupton, CO
(2017-01 - 2020-08)
- Managed social and technical aspects of the Learning Commons. Fulfilled the duties of both library staff and IT staff.
- Assisted current students, prospective students, and community members with use of technology.
- Instructed students on proper use of in-house software and trained new students in use of online learning tools and software to promote student success.
- Used hands-on methods to introduce new students to Aims facilities, assisting in registration and application to the institution.
- Management and maintaining of hardware and software as pertains to the Learning Commons for student and faculty use.
- Handling of confidential materials to ensure Ferpa compliance and consistent quality standards.
- Proctoring and procuring of tests and exams for online and in-person classes.
- Handling of sensitive issues and situations as pertaining to Title IX of the Federal Education Amendments.
- Worked with faculty and supplemental instruction staff to ensure the highest quality of support for students and a positive learning environment.
HR Seasonal Supervisor - UPS - Package Operations - Commerce City, CO
(2020-06 - 2021-02)
- Coordinated between different organizational departments and external recruiting services to create, administer, and document orientation and onboarding classes for package handlers, part-time management, and tractor-trailer feeder drivers.
- Fulfilled all aspects of the hiring process for these candidates including recruiting, interviewing, assisting in the creation and completion of applications, ordering background checks, medical screenings, and drug screenings, as well as completing I-9 documentation.
- Actively sourced candidates for aforementioned positions through coordinating with marketing, attending hiring events, utilizing social media, and use of mass communication software like Textrecruit.
HR Onboarding Specialist - UPS - Package Operations - Commerce City, CO
(2021-02 - 2026-02)
- Controlled and monitored full-cycle recruiting and onboarding for a variety of positions at UPS (CDL, Non-CDL Drivers, Warehouse Workers, Management, and Seasonal Hires).
- Hired UPS employees for key strategic areas across Colorado and Wyoming with high industrial volume for five consecutive peak seasons.
- Trained UPS interns and new Onboarding Specialists on UPS policy and UPS HR Talent Acquisition procedures.
- Provided support to hiring operations managers, fostering relationships with internal stakeholders and providing guidance on hiring strategies.
- Partnered with Internal Engineering, HRBP teams in order to resolve staffing challenges and other human resources challenges as needed beyond my area of responsibility.
- Used knowledge of systems in-use at UPS to troubleshoot issues in the hiring process, identify process bottlenecks, and work with internal and external Accenture and Fountain teams to resolve issues.
- Responsible for submitting weekly reports and the ongoing monitoring of legal compliance across multiple workgroups on matters such as overall staffing projections, I-9 compliance, Driver Qualification File compliance, and retention.
- Have assisted with QA testing on new UPS recruiting software prior to official launch as an early adopter for CDL and non-CDL driver onboarding processes.
- Continued the development and maintenance of ongoing professional relationships with community partners including universities, non-profits, and governmental bodies for continued support in the form of volunteer events, hiring/recruiting events, and other events as needed.
- Worked with community partners to build new in-person and virtual hiring/recruiting events, arrange site visits, and connect prospective candidates and job-seekers to UPS.
- Have spent multiple weeks of travel on targeted recruiting and market analysis for areas of especial concern.
