Quality manager - CSL PLASMA - Yuma, Az
(2024-11)
- Conduct final QA reviews and release shipments per regulatory and client standards.
- Lead investigations into regulatory deficiencies and assess corrective actions.
- Oversee training and maintain personnel compliance with SOPs, CLIA/COLA, and internal policies.
- Manage the Learning Management System for data integrity and compliance reporting.
Assistant manager - Grifols biomat - Calexico, ca
(2023-03 - 2025-11)
- Supervised daily center operations and optimized workflow for performance and compliance.
- Directed hiring, training, evaluations, and disciplinary actions.
- Ensured facility upkeep and operational readiness of all equipment.
- Developed and implemented performance improvement plans.
operations supervisor - Grifols biomat - Yuma, az
(2019-10 - 2023-03)
- Supervised daily center operations and optimized workflow for performance and compliance.
- Motivated teams to achieve performance targets and enhance donor satisfaction.
- Managed donor flow and handled escalated donor complaints with professionalism.
- Performed cross-functional roles to support smooth operations.
Wild Land firefighter - U.S. Fish & Wildlife Service
(2013-04 - 2019-10)
- Led and supervised a 20-person crew during wildfire suppression operations.
- Analyzed terrain and weather to anticipate fire behavior.
- Delivered training updates and participated in incident planning meetings.
- Managed safety protocols and directed fire line operations under high-risk conditions.
