Christian Williams

Banking professional with experience as a Branch Ambassador and Teller, skilled in providing financial solutions, cross-selling products, and delivering outstanding client service. Adept at handling complex transactions, ensuring compliance with regulatory standards, and fostering long-term customer relationships. Known for accuracy, adaptability, and a strong commitment to helping clients achieve financial goals.

Branch Ambassador - Capital One - New Orleans, LA

(2022-10 - 2023-11)

• Delivered comprehensive banking services, assisting with deposits, withdrawals, transfers, and fraud mitigation.
• Built trust by identifying customer needs and providing tailored financial solutions, driving sales and product adoption.
• Resolved inquiries promptly, ensuring exceptional service and repeat client engagement.
• Promoted digital banking platforms, increasing customer use of mobile and online banking.

Teller - Metairie Bank - Metairie, LA

(2022-05 - 2022-09)

• Accurately processed deposits, withdrawals, loan payments, and check cashing, maintaining 100% drawer accuracy.
• Assisted clients with account inquiries and recommended banking products aligned with their financial needs.
• Ensured compliance with policies and regulations, reducing operational risks and preventing fraud.
• Supported branch operations with balancing, reporting, and opening/closing procedures.

Teller - Hancock Whitney Bank - New Orleans, LA

(2021-11 - 2022-02)

• Handled high-volume transactions with speed and accuracy while maintaining superior customer satisfaction.
• Educated clients on digital banking solutions, improving adoption and convenience.
• Performed vault management, cash balancing, and operational compliance.
• Strengthened customer relationships through consistent 5-star service.

Data Manager - Village D'Lest Elementary - New Orleans, LA

(2024-07 - 2025-05)

Developed transferable skills in customer service, data accuracy, problem-solving, and technical systems management.

Call Center Representative - Gambino's Bakery - Metairie, LA

(2024-01 - 2024-02)

Developed transferable skills in customer service, data accuracy, problem-solving, and technical systems management.

Technical Diploma - Practical Nursing - Nunez Community College (2023-12)

High School Diploma - Priestly Charter High School (2010)