Christina Asberry

Compassionate, detail-oriented Ophthalmic Technician and Medical Office Leader with 10+ years of experience supporting optometrists in fast-paced clinical environments. Expertise includes comprehensive patient workups, advanced ophthalmic diagnostic testing, insurance verification, prior authorizations, electronic medical records, and patient education. Recognized for exceptional patient care, accuracy, leadership, and the ability to improve clinic efficiency while maintaining the highest standards of professionalism.

Office Manager / Ophthalmic Technician at Complete Eye Care (2017-05 – Present)

Manage daily clinical and administrative operations for a busy optometry practice while supporting providers and delivering exceptional patient care.

• Perform complete patient workups, including medical histories, visual acuity testing, diagnostic pre-testing, and EMR documentation.
• Conduct Visual Field Testing, Fundus Photography, OCT Retina & Optic Nerve Imaging, and Corneal Topography.
• Verify insurance eligibility, obtain prior authorizations, and coordinate prescription refills.
• Educate patients regarding diagnostic procedures, treatment plans, medications, and follow-up care.
• Train and mentor new staff members on clinical procedures, equipment, workflow, and customer service standards.
• Maintain HIPAA compliance, manage inventory, assist with scheduling, and help optimize patient flow.

Front Desk Receptionist at Eye Trends (2016-05 – 2017-05)

• Managed patient scheduling, insurance verification, payment processing, and front office operations.
• Provided exceptional customer service while maintaining accurate patient records and provider schedules.

Front Desk Receptionist at Greater Houston Psychiatric Association (2014-05 – 2016-05)

• Coordinated front office operations, insurance verification, patient registration, and multi-line phone communications.
• Processed payments, balanced daily reports, and maintained HIPAA-compliant medical records.

Medical Assistant Program – Remington College (2005)