Christina Benson

Detail-oriented and compassionate healthcare professional with 8+ years of experience in patient care, medical administration, EMR documentation, and telehealth coordination. Experienced in remote-friendly healthcare support functions including patient communication, appointment coordination, electronic charting, insurance verification, prescription coordination, and administrative support. Skilled in Epic and EHR systems with strong communication, organization, multitasking, and customer service abilities.

Seeking remote or work-from-home opportunities in healthcare administration, patient support, medical scheduling, care coordination, or virtual medical assistant roles.

Telehealth Coordinator - YesCare Corp - Remote

(2024-12 - 2025-04)

• Assisted patients with virtual visit preparation, follow-up coordination, and care support.
• Provided administrative support to healthcare teams while ensuring HIPAA compliance and documentation accuracy.
• Managed electronic medical records, patient communication, and scheduling updates.
• Coordinated telehealth appointments and virtual patient support services.

Certified Nursing Assistant (PRN) - Bravocare - Philadelphia, PA

(2024-08)

• Provided compassionate patient support in nursing home, hospice, and hospital settings.
• Maintained accurate patient documentation and communicated updates to healthcare teams.
• Supported patient care coordination and monitored vital signs.

Certified Nursing Assistant (PRN) - Aveanna Healthcare - Philadelphia, PA

(2020-02)

• Delivered in-home patient support and documented care using healthcare documentation systems.
• Assisted with patient communication, scheduling coordination, and care updates.
• Maintained professionalism and confidentiality while working independently.

Certified Medical Assistant - IMA Group - Philadelphia, PA

(2023-11 - 2024-01)

• Managed electronic medical records and patient documentation using EMR systems.
• Coordinated prescription refills, patient communication, and administrative healthcare tasks.
• Supported telehealth and patient intake processes while ensuring accurate records.

Certified Medical Assistant - Jefferson Neurology / Abington Health / Monarch Staffing / Jeff Temps - Philadelphia, PA

(2022 - 2024)

• Performed medical administrative support, patient intake, and EMR documentation.
• Coordinated patient scheduling, provider communication, and follow-up support.
• Handled high-volume healthcare environments with accuracy and professionalism.

Medical Assistant - Vybe Urgent Care - Philadelphia, PA

(2022-05 - 2022-07)

• Managed patient intake, scheduling assistance, and electronic chart updates.
• Provided excellent patient service and administrative support in a fast-paced setting.
• Assisted with medical documentation, lab coordination, and provider support.

High School Diploma - Roxborough High School