Christina Capuano

Leverage my knowledge, energy, and the passion for the hospitality industry to secure a management development position for a quality hospitality company.

General Manager - Landry's Restaurants Grotto - Atlantic City, NJ

(2021-03)

General Manager, over seeing FOH and BOH. Menu planning, Food sales and Beverage sales. Inventory, schedules, service standards,

Restaurant Manager Izakaya - Borgata Hotel Casino, Spa - Atlantic City, NJ

(2008-01 - 2020-11)

• Inventory control
• Profit and Loss control
• Trained staff on menu changes and upselling products
• Assisted in staff service standards
• Created daily logs

Casual Dining/Amphora Lounge Supervisor - Borgata Hotel Casino, Spa - Atlantic City, NJ

(2008-01 - 2011-05)

Hotel and Restaurant Experience

• Conducted daily preshifts announcing upcoming events and promotions
• Managed the hostesses in assisting patron requests
• Ordered sufficient amount of supplies ( i.e glassware) to ensure customer service
• Prepared signs and any menu changes for kitchen staff
• Interacted with BOH staff to ensure knowledge of food products being served on the buffet line
• Completed opening and closing responsibilities

Beverage Shift Manager - Trump Taj Mahal Casino - Atlantic City, NJ

(2006-05 - 2007-12)

• Interacted with cocktail servers and bar porters for daily check in
• Assigned each employee to their designated station or outlet
• Actively involved with the grand opening of Ego Bar and Lounge
• Input liquor requisitions

VIP and Butler - Garfield's Restaurant/Pub - Stroudsburg, PA

(2005-11 - 2006-05)

Waitress

• Handled food and special request efficiently
• Served restaurant patrons and responded quickly to requests
• Explained menu items to customers

Assistant Manager/Intern - Trump Taj Mahal - Atlantic City, NJ

(2005-05 - 2005-09)

Trump Tai Mahal Internship - Catered

• Developed schedules and payroll
• Trained servers to enhance customer service and increase profit through suggestive selling
• Utilized the POS system

Assisted manager - Concordville Inn, Hotel and Conference Center - Concordville, PA

(2002-12 - 2003-12)

Banquet/Catering

• Greeted and assisted guests with a friendly and helpful demeanor to welcome them to the establishment
• Served guests beverages and food requests efficiently and effectively
• Assisted manager with event planning ( i.e. organizing and prepping for weddings, banquets, and graduation parties)

Bachelor of Science - Hotel Restaurant Tourism Management - East Stroudsburg University (2006-05)