Christina Devereaux

Dedicated and detail-oriented operations professional with extensive experience in laboratory coordination, inventory management, logistics, and customer service. Promoted from Messenger to Lab Coordinator at MOSCOT based on strong performance, reliability, and operational skills. Bilingual in English and Spanish with excellent verbal and written communication skills. Proven ability to manage multiple priorities, and maintain high levels of customer satisfaction in fast-paced environments.

Lab Coordinator / Messenger - MOSCOT - Manhattan, NY

(2019-01 - 2023-12)

• Promoted from Messenger to Lab Coordinator after demonstrating strong operational and organizational skills.
• Coordinated patient eyewear orders for up to nine retail locations, ensuring timely processing and delivery.
• Managed inventory of lenses and frames while maintaining accurate stock organization.
• Utilized Eye Cloud Pro to process orders, update statuses, generate invoices, and track workflow.
• Collaborated with laboratory technicians, customer service teams, and sales staff to ensure order accuracy and customer satisfaction.
• Resolved order discrepancies and maintained communication with external laboratory partners.
• Performed deliveries between retail locations and directly to customers while supporting daily laboratory operations.

Manager & Sales Representative - VIDEO 107 - Aguadilla, Puerto Rico

(2000-01 - 2017-12)

• Managed daily store operations and supervised customer service activities.
• Assisted customers, processed sales transactions, and maintained inventory.
• Supported staff training and ensured a positive customer experience.

Associate Degree - Biology - Inter-American University of Puerto Rico, Aguadilla Campus (2004-01 - 2008-12)