Christina Hales

20 Hours Per Week

Pet Specialist - PetSmart

(2025-05)

• 20 Hours Per Week

Assistant Lead with Keys - PetSmart

(2022-11 - 2025-05)

• 20-25 Hours Per Week
• Leads the team by delegating tasks for the day.
• Daily walks to ensure policies and procedures are to protocol standards.
• Pick online product for online orders.
• Open and close the cash register drawers and safe.

Morning Stocker, Cashier - PetSmart

(2021-03 - 2022-11)

• 20-25 Hours Per Week
• Trained on how to unpack products from the distribution trucks and stock these items in their respective locations.
• Overstock is put away in an organized manner.
• Worked top stock and overstock to fill shelves.
• Changed monthly prices of products, whether it be member sales or special events.
• Set up new planners and shelves for products.
• Trained on in-store product information; maintained knowledgebase to share with customers.
• Attentively listened to customer's needs and helped them find their appropriate purchase items.
• Independently managed sales register; checked out customers.
• Regularly organized products based on product planners.
• Maintained store cleanliness and managed product facing.

Cashier, Lead Cashier, Stocker, Event Runner - PetSmart

(2016-01 - 2020-04)

• 20-25 Hours Per Week
• Trained on in-store product information; maintained knowledgebase to share with customers.
• Attentively listened to customer's needs and helped them find their appropriate purchase items.
• Independently managed sales register; checked out customers.
• Served as Lead Cashier; delegated instructions to other in-store cashiers.
• Regularly organized products based on product planners.
• Set up new planners for new products.
• Maintained store cleanliness and managed product facing.
• Changed monthly prices of products.
• Stocked shelves.
• Helped with overnight inventory counts.
• Ran events such as Photos with Santa, the Easter Bunny, etc.
• Ran free sample events for new or popular products.

Pet Bather and Certified Groomer - PetSmart

(2006-09 - 2016-01)

• 35-40 Hours Per Week
• Answered phones; Scheduled client's pets for bathing and/or grooming appointments.
• Effectively communicated with clients to understand their and their pet's needs.
• Worked independently; appropriately bathed and/or groomed dogs.
• Assisted associate bathers and/or groomers as needed.
• Maintained salon in a clean and organized manner.
• Utilized Touchpoint database; recorded and tracked client information.
• Followed-up regularly with clients to plan and schedule future appointments.

Cashier, Lead Cashier, Stocker/Forklift Driver - PetSmart

(2003-10 - 2006-09)

• 20-25 Hours Per Week
• Trained on in-store product information; maintained knowledgebase to share with customers.
• Attentively listened to customer's needs and helped them find their appropriate purchase items.
• Independently managed sales register; checked out customers.
• Served as Lead Cashier; delegated instructions to other in-store cashiers.
• Regularly organized products based on product plan-o-grams.
• Set up new planners for new products.
• Maintained store cleanliness and managed product facing.
• Changed monthly prices of products.
• Utilized forklift and unloaded products from the distributor; stocked shelves.
• Overnight inventory counts.

Bachelor of Science - Natural Resources with a Specialty in Policy and Management - Oregon State University (2023 - 2026)

Associates of Science - Pikes Peak Community College (2021-05)

Certificate - Wedding/Event Planning - University of Colorado, Colorado Springs (2013-07)

Certificate - Grooming - PetSmart Grooming Academy (2010-09)

High School Diploma - Sand Creek High School (2002-06)