Home Health & Hospice Outreach Coordinator - MultiCare Health System - Olympia, WA
(2025-05)
- Develop and maintain relationships with physicians, provider groups, and community partners to support the growth of Home Health and Hospice services.
- Increase referral volume by promoting programs and care offerings across the service area while executing targeted outreach and marketing strategies to expand market presence.
- Identify new business opportunities and manage leads through conversion to active services.
- Collaborate with Service Line and Careline leadership to align outreach efforts with organizational priorities.
- Evaluate referral trends and provider needs to guide strategy and support financial performance.
- Serve as a key liaison within the community, conducting in-person and virtual visits to strengthen engagement and ensure effective communication between internal teams and external partners.
- Support direct-to-consumer outreach initiatives to increase awareness and utilization of home-based care services.
Inpatient Pharmacy Technician - MultiCare Health System - Puyallup, WA
(2023-07 - 2025-05)
- Prepared and filled inpatient medication orders, including new and missing doses, with a high level of accuracy and efficiency.
- Delivered medications to patient care units and supported nursing staff while maintaining timely workflow.
- Managed Pyxis automated dispensing systems by restocking inventory and resolving technical issues to ensure uninterrupted medication access.
- Communicated with pharmacists and nursing staff through Epic and phone to clarify orders and address patient medication needs.
Pharmacy Technician - Cost Less Senior Services - Gig Harbor, WA
(2020-01 - 2023-07)
- Processed prescription data and maintained accurate patient profiles in a high-volume environment.
- Coordinated with insurance representatives to process claims, resolve issues, and reconcile payments.
- Communicated with patients to gather prescription information and coordinate pharmacist consultations while verifying medication orders with prescribers, including dosages and refill authorizations.
- Reviewed billing information to identify and correct discrepancies and assisted customers with orders, system navigation, and general inquiries.
- Managed a workload exceeding 100 prescriptions and calls daily.
Pharmacy Technician - Olympic Pharmacy - Gig Harbor, WA
(2019-06 - 2020-01)
- Collected patient information including allergies, medical history, and insurance details while supporting prescription processing in a high-volume retail setting.
- Measured, counted, and prepared medications in accordance with standard procedures.
- Maintained inventory levels through ordering and restocking medications and responded to inquiries from patients and healthcare providers in person and by phone.
Pharmacy Technician (Data Entry) - Geneva Woods / Omnicare - Tukwila, WA
(2013-06 - 2018-12)
- Entered and processed prescriptions with accuracy while supporting pharmacists in resolving prescription issues and patient inquiries.
- Maintained inventory through stocking, labeling, and recordkeeping to ensure accurate medication management.
