Office Manager
Dynamic and experienced Medical Assistant with over 15 years in healthcare management and patient care. Proficient in EMR systems, including Lytec and Insync, with a proven track record of enhancing operational efficiency and patient satisfaction. Successfully optimized clinic performance across multiple locations, consistently exceeding performance metrics.
Committed to maintaining high standards of compliance and safety in clinical environments. Prepared to leverage skills in administrative and clinical support to drive success in a challenging medical practice.
PRACTICE MANAGER - MIRACLE MINDS
(2026-03 - 2026-07)
Results-driven Practice Manager with strong leadership experience overseeing daily operations, staff performance, and patient satisfaction in a fast-paced healthcare environment. Skilled at leading multidisciplinary teams, improving workflow efficiency, managing budgets, ensuring regulatory compliance, and implementing process improvements that enhance both patient care and operational performance. Recognized for building collaborative teams, mentoring employees, resolving challenges effectively, and fostering a positive workplace culture while consistently achieving organizational goals.
MEDICAL ASST/ SUPERVISOR - FORTE FAMILY PRACTICE
(2025-03 - 2025-06)
Versatile Healthcare Leader with 15+ years of experience bridging Front Desk Operations and Clinical Medical Assisting. Expert in optimizing patient flow, managing high-level EMR workflows (eCW, Lytec, Insync), and ensuring strict OSHA/HIPAA compliance. Proven track record in clinical support (vitals, surgical assisting, injections) and team leadership focused on revenue growth and patient retention.
OFFICE MANAGER - ASTRANA HEALTH CARE
(2023-05 - 2024-08)
Results-driven multi-site manager with a proven track record of optimizing clinic operations and exceeding quarterly performance metrics. Expert in leading cross-functional teams, managing complex inventory procurement, and ensuring strict regulatory compliance across multiple locations. Skilled at streamlining workflows to enhance staff productivity and elevate the patient experience
OFFICE MANAGER - FORTE FAMILY PRACTICE
(2005-07 - 2023-05)
Rising from Extern to Multi-Site Manager, I directed daily operations, staffing, and budgeting for three clinic locations. I am an expert in Lytec, Insync, and ECW EMR systems, using these tools alongside corporate-level insights to streamline workflows and boost revenue. By championing cross-departmental training and strict OSHA compliance, I successfully reduced operational waste while consistently elevating the patient's experience.
Diploma - Medical Insurance Coding & Billing - HERITAGE COLLAGE (2004-08 - 2005-06)
