Chief Program Officer at Chrysalis Center (2024-12 – Present)
Responsible for all aspects of Chrysalis Center Social Services which includes oversight of scattered sites, Psych Rehabilitation, DMHAS, DOC, and HOPWA Service
- Support, supervise, and build an exceptional staff and team
- HMIS, data management, Coordinated Access Network information
- Contribute to the realization of strategic goals
- Prioritize safety, risk management, and maintenance
- Drive effective marketing efforts to benefit the community
- Undertake association responsibilities and contribute to quality improvement initiatives
- Fundraising and development oversight to diversify funding sources
- Ensure financial health of programs overseeing a budget of 11 million dollars ensuring programs stay within variance
- Collaborate with development for Annual Butterfly Bash, Golf Tournament to end Hunger, and Empty Bowls
- Led initiative to increase organization within a year to 1 million increase with opening of new programs and grants
Executive Director- Alpha Community Services Branch at Central Connecticut Coast YMCA (2022-07 – 2024-12)
Responsible for all aspects of YMCA Alpha Community Services Branch which includes oversight of largest family shelter in CT, PSH, youth development and programming
- Oversee federal and state grant programs with diligence
- Fiscal oversight and management of budgets to effectively meet or exceed targets
- Lead Annual Campaign fundraising efforts with creativity and determination- Home for the Holiday, silent auction
- Promote Alpha Community Services Y in the local community and foster collaborative relationships
- Support, supervise, and build an exceptional staff and team
- Ensure smooth operation of branch facilities and programs
- Contribute to the realization of strategic goals
- Prioritize safety, risk management, and maintenance
- Drive effective marketing efforts to benefit the community
- Undertake association responsibilities and contribute to quality improvement initiatives
- Contribute to the development of the agency Strategic Plan
- Continue to grow the branch in housing development and programs
- Monitoring organization portfolio of PSH programs including asset management
Assistant Vice President Housing and Residential Services at CHD CENTER FOR HUMAN DEVELOPMENT (2020-05 – 2022-07)
Responsible for the Operations and Administrative functions of 9 Residential Programs for individuals with chronic and persistent mental health, SUD, and medical complexities.
- Oversee Adult Mental Health Programs including- MRO group home, Community Integrations, Housing for Problem Sexual Behavior referrals, Young Adult Group Home as well as Supported Housing Program
- Fiscal oversight of Residential Programs
- Direct Supervision program leadership including Program Managers and Assistant Program Directors
- Responsible for establishing and implementing agency policies and procedures in relation to the on-going program operations of a large agency supporting people with Chronic and Persistent Mental illness and/or medical complexities in a group home setting
- Responsible for instituting quality assurance in all service areas and ensure compliance with programmatic regulatory requirements as well as ensure operational integrity of all programmatic endeavors
- Writing Proposals, to support startup of new programs or service enhancement
- Responsible for fiscal oversight of all CT Residential Programs totaling 10 million dollars
- Ensures that all staff members meet agency and regulatory training requirements
- Oversee the development of new program initiatives, including the preparation of proposals, development of budget sand staffing patterns
- Participate in quarterly utilization meetings to review clients, level of care, and challenges or barriers to safely provide services
- Contribute to the development of the agency Strategic Plan
Program Director Supportive Housing for Families at The Connection Inc (2016 – 2020)
Responsible for Bridgeport, New Haven, Waterbury, Danbury, Torrington Supportive Housing for Families offices. Overseeing DOH vouchers and intensive Case Management Supports to Families with DCF involvement.
- Work in collaboration with Department of Children and Families to support families with DCF involvement to obtain/sustain stable housing, employment, and treatment services serving as barriers to reunifying with children or keeping family system intact
- Operational oversight to ensure caseloads in all regions remained at capacity
- Working in collaboration with Housing Inspectors, landlords, to support families in obtaining stable housing
- Completing all paperwork for HUD to support families in obtaining Project based, or Section 8 Vouchers to aid families in housing retention
- Ensuring all offices operated in accordance of contractual obligations
- Fiscal oversight of FSS programs totaling 14 million dollars funded by DMHAS and DCF to ensure all operational costs remained within variance and allocated appropriately
- Outreach and education of services offered within agency
- Responsible direct Supervision, and training, of 7 full time staff including Program Managers and Assistant Manager, Housing Specialist, and Employment Specialist
- Coordinate meetings with community clinical, medical, providers for a collaborative approach to supporting families
Program Director Women's Recovery Support Program and Milestone Permanent Supportive Housing at HomeWorks (2016 – 2020)
Responsible for a 24 hour Women's Recovery Residential Program for single women new in recovery from SUD. Oversight of a Permanent Supportive Housing Program for single families identified through the CAN with 7 beds specifically identified for Veterans. Oversight of Homeworks, a program in collaboration with City of Bridgeport and ABC Learning focusing on light touch Case Management to support families in Homeless Prevention, and Housing Assistance.
- Oversee the day to day operations of a transitional program for women with co- occurring disorders
- Establishment of Polies and Procedures of all programs
- Fiscal Management and oversight of Program- creating program budgets, monitoring spending
- HomeWorks- writing proposals to City of Bridgeport, identifying external philanthropic funding, and external community providers to raise money associated with the costs of programs
- Outreach and Education for all programs
- Hiring, training, development of program staff
- Participate in CAN meetings for Permanent Supportive Housing Program
- Oversee intensive Case Management Support of individuals in PSH program to prevent eviction and maintain stable housing
- Participation in annual PIT Count
- Ensure all program in compliance with contractual obligations
Program Manager Park Street Residence at The Connection Inc (2016 – 2020)
Responsible for the oversight of a 12 bed Transitional Living Program for adults/seniors with chronic and persistent mental illness/ medical complexities, and SUD
- Development of program budget and managing budget
- Development of program structure, processes, rules, groups, and day to day program structure
- Oversight of program to ensure operation of program is in accordance with contractual obligations
- Outreach and education of services offered within agency
- Oversight of program referral system from LMHA and establishment of client engagement process
- Advocacy for clients no longer appropriate for independent level of care due to mental health or medical need to transition to appropriate level of care- rest home, SNF, psychiatric hospital, or independent housing
- Responsible direct supervision and training of program staff
- Coordinate meetings with community clinical, medical, other treatment providers
