Christina Montalto

Compassionate and trauma-informed social work professional with experience in domestic violence intervention, substance abuse services, DUI services, case management, and group facilitation. Skilled in facilitating domestic violence education and support groups focused on accountability, healthy relationships, emotional regulation, and behavioral change. Experienced in working with court-ordered and voluntary clients in community-based settings.

Strong background in intake assessments, crisis intervention, documentation, and client advocacy.

Agency Director at Community Intervention & Educational Services (The COOL Program) (2025-01 – Present)

Intake Specialist / Social Worker at Community Intervention & Educational Services (The COOL Program) (2020-04 – 2025-01)

• Conduct intake assessments for DUI, substance abuse, domestic violence, anger management, parenting, and Supervised visitation services
• Facilitated domestic violence, anger management, and educational groups
• Provide case management, supervised visitation, and client support services
• Complete DMV 508 forms
• Maintain client attendance and documentation
• Supervise and train staff and Interns while assisting with the Program development and community outreach
• Coordinate fundraising events, donations, and referral services

Domestic Violence Care Support & Education Facilitator at Eliza's Helping Hands (2024-07 – Present)

Facilitate trauma-informed domestic violence support and educational groups for individuals involved in unhealthy relationship dynamics.

• Teach accountability, the Power and Control Wheel, Cycle of Violence, coercive control, and healthy relationship development
• Promote emotional regulation, behavioral change, conflict resolution, and effective communication skills
• Maintain attendance records, progress notes, and communication with referral sources and community partners
• Provide crisis intervention, de-escalation, and supportive referrals when needed

Bachelor of Social Work in Social Work, Minor in Psychology – North Carolina Agricultural and Technical State University (2016 – 2020)

Associate Degree in Human Services, Mental Health Concentration – Guilford Technical Community College (2010 – 2015)