Christina Rubalcaba

Compassionate and detail-oriented Registered Nurse with over 10 years of experience in home health, hospice, and clinical operations. Extensive background in admissions, OASIS documentation, care coordination, and patient/family education. Proven ability to work independently in the field while maintaining strong interdisciplinary communication.

Experienced in leadership, compliance, and quality assurance. Committed to delivering high-quality, patient-centered care in accordance with state and federal regulations.

RN Care Coordinator (RNCC) - Nurse Practitioner Services of Texas | Texas Independence Health Plan (TIHP) – Institutional Special Needs Plan (I-SNP)

(2026-04)

The Registered Nurse Care Coordinator (RNCC) is responsible for coordinating and managing comprehensive healthcare services for patients with complex medical conditions, chronic illnesses, and ongoing healthcare needs. The RNCC works collaboratively with nurse practitioners, physicians, interdisciplinary healthcare teams, patients, families, and healthcare facilities to ensure continuity of care, improve patient outcomes, reduce avoidable hospitalizations, and promote quality, patient-centered healthcare.

• Patient Assessment and Care Coordination: Conduct comprehensive nursing assessments, evaluate patient conditions, identify changes in health status, and develop individualized care plans based on medical needs and treatment goals.
• Chronic Disease Management: Monitor patients with multiple chronic conditions, including diabetes, congestive heart failure, COPD, hypertension, dementia, and other complex diagnoses.
• Interdisciplinary Collaboration: Coordinate closely with nurse practitioners, physicians, facility nursing staff, specialists, and other healthcare professionals to ensure timely interventions and continuity of care.
• Patient Monitoring: Perform routine patient evaluations, monitor vital signs, assess medication effectiveness, and identify early signs of deterioration requiring provider intervention.
• Hospitalization Prevention: Identify high-risk patients, address changes in condition promptly, and implement appropriate nursing interventions to help reduce unnecessary emergency room visits, hospital admissions, and readmissions.
• Medication Management: Conduct medication reconciliation, review medication adherence, identify discrepancies, and collaborate with prescribing providers regarding medication concerns.
• Care Transitions: Coordinate patient care following hospitalizations, emergency department visits, rehabilitation stays, and transfers between healthcare settings.
• Provider Communication: Communicate significant changes in patient condition to nurse practitioners and physicians, facilitate medical orders, and follow up on treatment recommendations.
• Clinical Documentation: Maintain accurate, timely, and comprehensive electronic medical records, including nursing assessments, care coordination activities, patient updates, and interventions.
• Patient and Family Education: Educate patients, caregivers, and families regarding disease management, medications, treatment plans, preventive care, and recognition of worsening symptoms.
• Quality Assurance and Compliance: Ensure nursing services and clinical documentation meet organizational standards, regulatory requirements, and evidence-based clinical practices.
• Healthcare Resource Coordination: Facilitate referrals, diagnostic testing, specialty consultations, durable medical equipment, home health services, hospice services, and other healthcare resources as appropriate.
• Patient Advocacy: Advocate for patient needs, promote individualized treatment goals, and support communication between patients, families, and healthcare providers.

Nurse Director - Compass Connection - Raymondville & Harlingen, TX

(2016-06 - 2026-04)

• Directed and coordinated daily operations within a federally funded residential care program serving unaccompanied children.
• Provided leadership, supervision, and operational guidance to multidisciplinary teams while ensuring compliance with Office of Refugee Resettlement (ORR) standards and organizational policies.
• Oversaw staffing, scheduling, workflow management, employee performance, and departmental coordination to maintain efficient operations and quality service delivery.
• Collaborated with medical, behavioral health, case management, and administrative departments to ensure comprehensive care and continuity of services.
• Monitored regulatory compliance, documentation accuracy, incident reporting, and quality assurance initiatives to maintain operational readiness for audits and inspections.
• Coordinated responses to critical incidents, medical emergencies, staffing challenges, and resident safety concerns.
• Supported staff recruitment, onboarding, training, professional development, and performance improvement.
• Implemented operational improvements, strengthened interdepartmental communication, and promoted accountability across teams.
• Served as a liaison between frontline personnel, departmental leadership, executive administration, and external stakeholders.
• Maintained a strong commitment to resident safety, regulatory compliance, organizational excellence, and trauma-informed care.

Registered Nurse – Home Health - United Home Care - McAllen, TX

(2021-12)

• Perform home health and hospice admissions for SN, PT, and OT services
• Complete OASIS assessments in compliance with Medicare guidelines
• Provide skilled nursing care including wound care, medication management, and disease education
• Coordinate care with physicians and interdisciplinary team
• Provide on-call triage, urgent visits, and after-hours admissions
• Educate patients and caregivers on treatment plans and safety

RN Admitting Nurse / On-Call Nurse/ Contract - High Point Home Health / Celestial Hospice - McAllen, TX

(2021-10 - 2026-04)

• Perform admissions and skilled nursing visits for home health and hospice patients
• Complete OASIS documentation and coordinate care plans
• Provide after-hours triage and emergency response visits
• Order medications and DME
• Ensure compliance with regulatory standards and agency policies

LVN / QA Nurse / Office Manager - Generous Health Care Management - San Antonio, TX

(2014-01 - 2016-04)

Home Health and Hospice

• Conduct QA reviews per Palmetto GBA guidelines
• Verify patient eligibility and insurance
• Manage claims submission and accounts payable
• Maintain vendor contracts (therapy, DME, pharmacy)
• Provide direct patient care and education

Associate Degree in Nursing (ADN) - Galen College of Nursing