Christina Wellman

Detail-oriented and personable healthcare and customer service professional with experience in patient coordination, office management, and high-volume customer interactions. Skilled in handling administrative tasks, patient communication, insurance processes, and daily operations. Fast learner with a strong ability to adapt to new systems and environments, seeking a growth-oriented front desk or administrative role.

Patient Care Coordinator at Pritchett Eye Care Associates (Keplr Vision) (2025-04 – Present)

• Managed front desk operations including scheduling and patient flow
• Handled insurance verification, billing support, and patient accounts
• Managed inbound/outbound calls with strong customer service
• Supported daily office operations and team training

Med Tech / Care Manager at MorningStar Senior Living (2024-03 – 2024-11)

• Assisted residents with daily care and medication management
• Monitored patient conditions and reported changes to healthcare staff
• Maintained accurate documentation and ensured compliance with care plans

Barista at Starbucks (2021-02 – 2022-12)

• Delivered high-quality service in a fast-paced environment
• Built strong customer relationships through personalized service

Certified Nursing Assistant (CNA) at Multiple Facilities (2011 – 2015)

• Provided direct patient care and vital signs monitoring
• Supported nursing staff and ensured patient safety