Receptionist at Encompass Health Rehabilitation Hospital (2016-01 – Present)
- Handle and direct calls from switchboard, enter corrections and charges on inpatient and outpatient medical service charges.
- Verify and scan HIPPA forms to make sure we are compliant with inpatient and out patient.
- Schedule appointments for outpatient, take co-pays and verify insurance for outpatient.
Sales Associate at Maggies (2014-08 – 2015-12)
- Sales, customer service, displays within the store, closing responsibilities, making sure new merchandise is displayed within the proper area of the store.
Sales Associate at Jared the Galleria of Jewelry (2013-06 – 2014-04)
- Responsible for sales quota specializing in the sale of diamonds.
- Responsible for store events, store displays and customer service.
Front Desk Receptionist at Adkore Rehabilitation (2012-10 – 2013-02)
Chiropractic Center - Responsible for scheduling patients, verify insurance, collecting copays, insurance authorizations and referrals. Managing front desk operations.
Sales Associate at WW Thraves Jewelers (2006-04 – 2010-07)
- Responsible for customer service, sales and displays.
- Assisted office manager and owner with inventory control.
Front Desk Coordinator at Satterwhite Chiropractic (1998-06 – 2003-04)
- Scheduling of appointments, verifying insurance, submission of insurance and PI insurance as well as billing and collections.
- Also assisted patients when needed.
Credit Coordinator at AGCO Inc (1996-09 – 1998-06)
- Handled accounts receivables for the northeastern United States
- Worked with field reps on dealerships regarding sold inventory.
Administrative Assistant at Ringo/Abernathy & Associates (1995-04 – 1996-08)
- Prepaired payroll documents, compiled billing data, and organized incoming work orders.
- Scheduled appointments for surveyors and engineers and processed incoming mail.
- Reorganized office files and billing system by converting office procedures onto First Choice database resulting in a 30% improvement in billing accuracy and efficiency of office procedures.
Office Manager/Sales at Zale Corporation (1993-05 – 1995-04)
- Scheduled personnel shifts, processed shipping and receiving of merchandise, and implemented periodic inventory procedures.
- Exceeded monthly sales quotas by 10-20% for months that sales quotas was assigned.
- I also worked for Zale Corp. in Tallahassee, Fl from 1987-1990 and in Savannah, GA from 1991-1992.
- I was promoted to Manger Trainee after one year.
- Was also recognized for being top sales performer by exceeding sales quotas by 25% during a three month period.
