Christine Zimmerman

Strategic and results-driven Chief Operating Officer with proven track record in multi-site operations, business expansion, and leadership development across healthcare, service, and faith-based industries. Adept at P & L management, process optimization, and operation efficiency, with a focus on scaling businesses and ensuring profitability. Strong background in mergers and acquisitions, team building, and regulatory compliance.

Passionate about developing high-performance teams, having built and now leading a leadership team of seven strong women while overseeing 50 employees to drive sustainable growth and operational excellence.

Chief Operating Officer at Dynamic Dental (2016-12 – Present)

• Scaled operations from 2 to 4 locations, increasing annual revenue by 35% and enhancing operational efficiency.
• Built and developed high-performance leadership teams, achieving an 80% improvement in productivity.
• Spearheaded mergers and acquisitions, ensuring seamless integration and continuous operational excellence.
• Optimized workflows to reduce operational costs by 30%, improving patient satisfaction.
• Directed P & L management, budgeting, and financial oversight to align with long-term growth objectives.
• Established operational playbooks, streamlining onboarding and team training across locations.
• Implemented date-driven performance and tracking, improving key performance indications (KPIs).
• Negotiated vendor contracts and integrated technology solutions to enhance efficiency.
• Created and now lead a leadership team of seven strong women, overseeing 50 employees to drive strategic business objectives.

Practice Manager at Dr. Jon Douglas Lesan (2014-07 – 2016-12)

• Managed 12-14 employees to achieve high engagement and efficient daily operations.
• Led team-building initiatives, fostering a high-performance and collaborative workplace.
• Oversaw collections and production goals, increasing financial performance and revenue.
• Standardized operational procedures, streamlining efficiency and compliance.
• Coordinated cross-functional teams to enhance stakeholder management and decision making.

Dental Hygienist & Administrative Support at Various Practices (1992 – 2014)

• Provided patient care while supporting administrative functions, including billing, insurance, and scheduling.
• Led front office management, improving patient flow and optimizing revenue cycle processes.
• Developed and implemented process improvements, increasing daily operational efficiency.

B.S. in Health Service Administration – Baker Community College (2009 – 2012)

A.S. in Dental Hygiene – Mott Community College (1990 – 1992)