Remote Operations & Consulting Leader
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Experienced remote operations and project specialist with a strong background in emergency management, technical services, customer support, and revenue cycle billing. Skilled at leading teams, improving processes, and delivering results across multiple industries. Adaptable, resourceful, and ready to add value in any remote or contract role.
Remote Operations & Project Specialist with 25+ years of experience across healthcare, emergency services, technical support, customer service, and revenue cycle management. Proven leader in EMS operations, dispatch, training, and consulting. Skilled in managing remote teams, optimizing workflows, and delivering strategic solutions in both public and private sectors. Entrepreneurial, adaptable, and ready to contribute value in diverse remote roles.
I hold a Bachelor of Arts in Homeland Security from the University of Mississippi, where I earned multiple academic honors, and an Associate of Arts Degree from Holmes Community College. My professional certifications include EMT Basic (held for 30 years), Emergency Medical Dispatcher, and Emergency Vehicle Driver Training Instructor. I also earned CHAA and CHAM credentials, specializing in patient access and revenue cycle management.
These academic and professional achievements reflect a strong foundation in emergency services, healthcare operations, and leadership.
