Distribution Specialist at Dorman Products (2023-03 – 2025-12)
- Performed several multitudes of functions for safe, accurate, and efficient fulfillment of customer orders for timely delivery.
- Use of motorized industrial equipment to load and unload trucks; to transport and locate materials; pick and put-away product; replenish picking locations.
- Operate motorized industrial equipment such as sit-down fork truck, stock picker, reach truck, turret truck.
- Perform daily checks of equipment prior to operating equipment.
- Operate within standard operating procedures.
- Use of hand-held or truck mounted radio frequency (RF) scanners
- Adhere to all safety standards and personal protective equipment (PPE) guidelines
- Maintain accurate logs or other required documentation.
Quality Auditor/Inspector at Toyo Automotive Parts (USA) Inc (2022-04 – 2023-03)
- Using One Touch Inspection cards and defect samples, making responsible determination of acceptability of products.
- Communicate with Team Leaders, Supervisors, and process technicians with regard to defective or unacceptable parts.
- Follow established guidelines for auditing of in-process materials, sampling standards, and use of gauging equipment.
- Promoted advancement of quality activities within plant, using communication skills and acquired quality knowledge, and provide feedback as required.
- Report audit activities clear and concise manner, that will be used to improving TAP process throughout the plant.
- Recommend changes to current production and engineering practices, based on collected information and experience gained.
- Perform routine audits of TAP processes as directed by Quality Manager to improve product quality and efficiency.
- Recorded each standard part measurements to make sure everything was in spec
- Consistently worked with Shipping Supervisors to get quality parts ready for pickup.
Quality Control Inspector at Kywota (2021-01 – 2022-04)
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Created and deployed best practices to improve efficiency and reduce defects.
Factory Worker at General Motors (2019-12 – 2021-01)
- Quality Inspection
- Quality Control
- Inspected parts to maintain quality standards
- Buffed and polished parts to maintain quality standards
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took part in company-offered training sessions to improve skills and knowledge.
- Maintained organized work area by cleaning and removing hazards.
Manager in Training at Cook Out Restaurants (2019-05 – 2019-12)
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
Substitute Teacher at Warren County Public Schools (2018-02 – 2019-06)
- Manage classroom activities.
- Substitute teaching with minimal disruption to curriculum
- Ensure assigned learning goals were met.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Preformed and Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Shift Supervisor at Walgreens (2019-01 – 2019-05)
- Responded to and resolved customer questions and concerns.
- Regulated pricing, inventory count and supply during shift hours.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Representative at Afni (2015-08 – 2018-02)
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Delivered prompt service to prioritize customer needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
