Senior Manager, Global Trade Solutions (SAP GTS) at Pfizer (2020-02 – Present)
- Spearheaded strategic Global Trade Solutions initiatives, supporting worldwide import, export, customs, compliance, and logistics operations across Pfizer's global business network, encompassing SAP GTS transformation, compliance automation, broker integrations, customs modernization, and digital innovation programs.
- Orchestrated SAP GTS E4H modernization activities, including comprehensive testing, deployment readiness assessment, compliance governance, RFC management, cutover planning, and hypercare support for a successful enterprise transformation.
- Directed Global Logistics & Network Services (GLNS) broker transformation initiatives involving DHL, Expeditors, and DSV, while adeptly managing consultants, vendors, and cross-functional stakeholders across multiple global regions.
- Engineered and delivered robust broker monitoring dashboards and reporting solutions that enhanced operational visibility, broker performance management, issue detection, and support effectiveness.
- Architected and implemented trade compliance solutions within SAP GTS, integrating AI and machine learning with standard SPL screening processes, non-SAP sanctions screening interfaces, export automation, trade preference determination, Red Flag Word compliance, and EU legal control capabilities.
- Facilitated the deployment of AI-enabled compliance and document archiving solutions, leveraging AI technologies to improve requirements analysis, executive communication, documentation quality, and stakeholder engagement.
- Played a pivotal role in the Freiburg Phase 2 deployment, supporting customs e-filing, bonded warehouse, and PUCC functionalities while adeptly resolving critical project risks and technical challenges.
- Served as a trusted advisor to business, compliance, supply chain, and technology leaders by translating complex regulatory requirements into practical business solutions; peer feedback consistently highlights strong collaboration, problem-solving, and stakeholder partnership skills.
- Developed and implemented interfaces between Pfizer's non-SAP enterprise applications and SAP GTS, enabling automated creation and processing of customs declarations and trade compliance documents.
Sr. IT Functional Analyst, SAP Global Trade Services at MilliporeSigma (2016-01 – 2020-02)
- Led SAP GTS initiatives focused on global trade compliance and customs automation for enterprise transformation programs across North America.
- Piloted North American deployment activities for the SAP Next transformation program, functioning as the SAP GTS lead for rollout planning, testing, deployment, and stakeholder management.
- Designed and implemented country-of-origin determination, export licensing controls, compliance screening enhancements, and global authorization frameworks to support worldwide compliance operations.
- Executed SAP GTS integration testing and deployment activities for SAP S/4HANA transformation initiatives.
- Developed customs compliance solutions to support DEA regulations, USDA requirements, licensing controls, and risk-based compliance decisions.
Sr. IT Business Systems Analyst, SAP Global Trade Services at PerkinElmer (2015-02 – 2015-12)
- Served as the SAP GTS subject matter expert, supporting global trade compliance and regulatory screening initiatives.
- Initiated and managed a sanctions screening optimization project that reduced false-positive screening results by approximately 95%, significantly improving operational efficiency and compliance effectiveness.
- Oversaw project planning, stakeholder engagement, testing strategies, business requirements definition, documentation, and resource coordination for compliance transformation initiatives.
Business Systems Analyst / IT Project Manager at Henkel KGaA (2011-09 – 2015-01)
- Directed SAP GTS upgrades, rollouts, and compliance transformation programs across Europe, Asia-Pacific, the Middle East, and North America.
- Managed project planning, budgeting, testing, deployment, training, and support transition activities for customs, compliance, trade preference, and export control programs.
Senior Analyst, Global Trade at Henkel of America (2008-05 – 2011-09)
- Administered North American trade compliance programs, providing support for EAR, ITAR, NAFTA, and SAP GTS implementation activities.
- Led business-side deployment and administration of trade compliance processes and SAP GTS capabilities.
