Christopher Morse

Skilled Information Technology Specialist with experience in network administration, system troubleshooting, and cybersecurity. Proficient in supporting users, managing IT infrastructure, and implementing solutions that improve efficiency and security. Strong problem-solving, organizational, and communication skills with experience reducing downtime and optimizing system performance. Motivated student with a strong background in data analysis, customer service, and technical troubleshooting.

IT Support & Systems Intern at Bow Systems (2026-05 – Present)

• CMMC Compliance and CUI inspection readiness
• Cloud Networking with xerox for printing reliability
• Tickets through Webcom
• Active directory to resetting user passwords on the server
• ISP maintenance
• Helped users with any technical problems they have

Customer Service Representative at Superior Plus Propane (2024-12 – Present)

• Handle customer calls including emergency response and service coordination
• Conduct collection actions via phone calls, emails, and voicemails
• Schedule meetings and maintain professional standards within the CSR team
• Host training sessions on Microsoft Teams to educate staff on new rules and regulations
• Train new employees while maintaining company professionalism standards

Delivery Driver at Cynch (2023-11 – 2024-12)

• Routed deliveries and handled customer phone calls related to propane tank swaps
• Assessed customer needs and coordinated timely, safe propane delivery
• Managed routing for a team of four drivers across the greater Sacramento region

Fire Controlman at United States Navy (2021-05 – 2023-11)

Operated and maintained the Aegis Combat System, a highly advanced naval weapons and radar system.

• Monitored, maintained, and repaired radar and sensor data systems
• Tracked air, surface, and missile threats to defend against sea, air, and land threats
• Performed maintenance and live-fire training exercises under high-pressure conditions

Dock Worker at AmeriGas (2018-07 – 2021-05)

Responsible for handling, filling, inspecting, and moving propane cylinders at an AmeriGas facility.

• Ensured compliance with OSHA, DOT, and company safety procedures
• Inspected cylinders for leaks and safety concerns with strong attention to detail

Bachelor in Computer Information Systems – Cyber Security Programming – DeVry University (2026-11)