Christopher Nguyen

Computer Science student and self-employed computer technician with hands-on experience diagnosing hardware, software, and network issues, building and repairing desktop systems, and delivering clear technical support to end users. Comfortable working across Windows, macOS, and Linux environments, with a strong foundation in networking and systems troubleshooting.

Computer Technician at Self-Employed (Present)

• Served as primary point of contact for client hardware and software issues, resolving 90%+ of tickets on first visit through methodical troubleshooting.
• Built and configured custom desktop systems to client performance, budget, and use-case requirements, from parts selection through final OS setup.
• Diagnosed and resolved hardware, operating system, driver, and software conflicts across Windows and Linux environments for consumer and workstation clients.
• Installed and upgraded processors, memory, storage devices, graphics cards, and networking components; configured home/small-office networks and Wi-Fi.
• Performed OS installations, malware removal, data backups, and system migrations, minimizing client downtime and data loss.
• Provided clear, non-technical explanations of issues and solutions to clients, translating technical findings into actionable guidance.
• Applied hardware compatibility expertise to inform the design of a rule-engine-based PC compatibility checker (see Projects).

B.S. in Computer Science – University of Houston – Clear Lake (2026-12)

A.S. in Computer Science – San Jacinto College (2022-08 – 2024-08)