Christopher Palik

Credit and financial risk professional with 10+ years of experience supporting corporate credit, accounts receivable activities, financial operations, government programs, regulatory functions, and investigations. Hands-on experience managing credit holds, order releases, credit limits, past-due accounts, and customer payment arrangements. Experienced in customer credit analysis, financial statement analysis, account research, discrepancy resolution, due diligence, and regulatory compliance.

Proven ability to independently assess credit risk, communicate with customers and cross-functional stakeholders, resolve account issues, and maintain accurate financial documentation. Advanced proficiency in Microsoft Excel, financial data analysis, investigative research, case management systems, and Microsoft Office. Bachelor's degree in Economics.

Corrections Officer | Field Training Officer at LAKE COUNTY SHERIFF'S OFFICE (2023-01 – 2026-12)

• Maintain accurate and detailed records, reports, and documentation in accordance with departmental policies, regulatory requirements, and established procedures.
• Analyze information from multiple sources to identify discrepancies, inconsistencies, risk indicators, and issues requiring additional investigation or resolution.
• Conduct interviews, gather information, evaluate statements and documentation, and prepare detailed reports supporting operational and administrative decisions.
• Exercise independent judgment in high-consequence situations while maintaining strict adherence to policies, procedures, regulatory requirements, and confidentiality standards.
• Serve as a Field Training Officer, evaluating employee performance, documenting findings, and providing corrective guidance to ensure compliance with established standards.
• Manage multiple priorities in a high-volume environment requiring exceptional attention to detail, organization, documentation, and timely resolution of issues.
• Communicate effectively with internal departments and external stakeholders to resolve issues and ensure accurate information is maintained.
• Utilize computer-based case management and records systems to document activities, retrieve information, and maintain accurate operational records.

Economic Support Specialist at WALWORTH COUNTY HEALTH AND HUMAN SERVICES (2022-01 – 2023-12)

• Reviewed and analyzed financial and personal documentation to determine eligibility and compliance with established program requirements.
• Evaluated income, assets, household information, and supporting documentation to identify discrepancies and determine appropriate program outcomes.
• Conducted detailed research and verification of information across multiple sources to ensure accuracy and program integrity.
• Identified potential inconsistencies and indicators of fraud or misrepresentation and escalated cases requiring additional review or investigation.
• Maintained accurate case records and documentation while ensuring compliance with federal, state, and local regulations and program policies.
• Communicated with applicants, clients, government agencies, and internal stakeholders to obtain documentation, clarify discrepancies, and resolve issues.
• Managed a high-volume caseload while maintaining accuracy, confidentiality, organization, and timely processing requirements.
• Applied analytical reasoning and attention to detail when reviewing complex financial and operational information.

Deputy Sheriff at KENOSHA COUNTY SHERIFF'S DEPARTMENT (2020-01 – 2021-12)

• Conducted investigations involving financial, operational, and criminal activity by gathering, evaluating, and documenting information from multiple sources.
• Analyzed records, reports, financial information, and other evidence to identify inconsistencies, risk indicators, and potential fraudulent activity.
• Prepared detailed investigative reports documenting findings, supporting evidence, analysis, and recommended actions.
• Conducted interviews and information-gathering activities while maintaining accurate documentation and adherence to applicable laws, regulations, and departmental procedures.
• Collaborated with internal departments and external agencies to resolve complex issues and obtain information necessary to complete investigations.
• Exercised independent judgment and analytical reasoning when evaluating information and determining appropriate investigative actions.
• Managed multiple cases simultaneously while maintaining accuracy, confidentiality, organization, and strict deadlines.

Credit Analyst at CDW (2015-01 – 2020-12)

• Managed customer credit accounts by evaluating creditworthiness, payment history, account activity, and financial information to support credit decisions and minimize financial risk.
• Established and maintained appropriate customer credit limits based on credit analysis, account history, payment behavior, and available financial information.
• Managed credit holds and order-release decisions, balancing customer requirements and business needs with established credit-risk policies and exposure limits.
• Monitored and followed up on past-due accounts through telephone and written communication to support timely payment and reduce delinquency.
• Negotiated and established customer payment arrangements to resolve outstanding balances and support improved payment performance.
• Researched account discrepancies, payment issues, credit exceptions, and customer concerns, coordinating with internal departments to facilitate timely resolution.
• Communicated directly with customers and internal stakeholders regarding credit requirements, account status, credit holds, order releases, payment arrangements, and account resolution.
• Analyzed customer financial information and account activity to identify credit-risk indicators and determine appropriate account actions.
• Maintained accurate customer credit and account documentation in accordance with company policies, procedures, and risk-management requirements.
• Collaborated with sales, customer service, finance, and other cross-functional teams to resolve account issues and facilitate timely transactions.
• Utilized Microsoft Excel and business systems to organize, analyze, and interpret customer, credit, payment, and financial information.
• Applied analytical reasoning and investigative research techniques to evaluate complex customer information and identify inconsistencies or potential credit risk.

E-5 Sergeant | Logistics Operations and Supply at UNITED STATES MARINE CORPS (2007-01 – 2012-12)

Honorable Discharge

• Managed logistics, supply, personnel, equipment, and operational requirements in a high-accountability environment.
• Maintained accurate records and documentation while ensuring compliance with established policies, procedures, and operational standards.
• Analyzed operational requirements, identified resource constraints, and developed solutions to support mission objectives.
• Supervised personnel and coordinated multiple activities while maintaining accountability, accuracy, and operational readiness.
• Developed strong organizational, analytical, communication, and problem-solving skills applicable to financial and business operations.

Bachelor's Degree in Economics/International Studies (2015-12)