Christopher Pino

Research operations and data operations professional with 3+ years of experience supporting human-subjects research, emerging technology, and laboratory environments, including two engagements at Meta Reality Labs. Experienced in robotics and AR/VR prototype operation, participant-facing study execution, data collection and annotation, quality assurance, hardware troubleshooting, and internal-tool research.

Data Operations Technician at Meta Reality Labs (2026-07 – Present)

• Operate robotic systems and prototype hardware to execute repeatable data-collection and annotation workflows used to develop and evaluate emerging robotics experiences.
• Generate high-quality datasets by following strict SOPs, safety requirements, and privacy protocols; perform quality reviews, document deviations, and maintain consistent collection standards.
• Troubleshoot hardware and software issues, coordinate with project leads to resolve blockers, and conduct user research on internal tools and operator workflows to improve usability and research operations.

Human Subjects Research Assistant II at Meta Reality Labs (2023-09 – 2025-09)

• Executed 400+ participant-facing sessions across AR/VR and audio studies, owning lab setup, participant moderation, prototype operation, data collection, quality checks, and research handoff.
• Managed recruitment and scheduling operations within a 15,000+ participant database using Ethnio while supporting multiple concurrent studies and strict procedural requirements.
• Supported mixed-methods research using A/B tests, qualitative interviews, surveys, and prototype evaluations to assess emerging AR/VR audio experiences.
• Partnered with researchers, engineers, vendors, and research-assistant teams to pilot novel protocols, resolve technical blockers, and improve participant and study workflows.

VR Lab Head at SUNY Oswego - Human-Computer Interaction VR Lab (2021-01 – 2022-08)

• Managed daily laboratory operations and maintained VR headsets, eye tracking, EEG, Google Glass, and related research systems for 30+ students, faculty, and graduate researchers.
• Supported study setup and troubleshooting across A/B tests, focus groups, usability studies, and quantitative research workflows using t-tests, ANOVA, and regression.

English Teacher at ECC Tokyo (2018-09 – 2019-12)

• Taught English to 50+ learners ranging from children to business professionals, adapting instruction to different ages, skill levels, and communication needs.
• Managed six courses, including schedules, lesson materials, one-on-one instruction, and facilitated group discussions in a cross-cultural environment.

Laboratory Research Technician at Acumen Detection LLC (2017-07 – 2018-01)

• Structured and maintained records for 700+ laboratory samples to support reliable experimental analysis and testing workflows.
• Performed polymerase chain reaction (PCR) to support development of staphylococcus testing kits and trained to work safely in a BSL-3 laboratory environment.

M.A. in Human-Computer Interaction – SUNY Oswego (2022)

B.S. in Biology, Concentration in Psychology – Syracuse University (2017)