Support Coordinator at Prestige Support Services (2025-02 – Present)
Support Coordinator managing DDD budget, services, and person-centered planning
- Collaborated with individuals, parents, providers, and vendors to manage DDD budget and needed services.
- Completed monthly, quarterly, and annual monitoring according to DDD requirements.
- Compiled annual service plans focusing on person centered principles with the input from all parties invested and made updates as needed.
- Exposed individuals and family members to a variety of available services and increasing individuals' choice in services.
- Documented and reported all health and safety risks to the proper agency, per DDD requirements.
Day Program Manager at SEARCH Day Program (2023-04 – 2025-01)
Managed day program operations, client intake, scheduling, staffing, and payroll
- Communicated with parents, Support Coordinators, and outside agencies about the status and development of all day program clients.
- Completed potential client screening and intake documentation for new clients.
- Scheduled daily activities for all classrooms, clients, and staff.
- Responsible in charge of all staffing, payroll, and time off for the adult day program employees and assisted in development of agency policies.
Technical Support Specialist at SEARCH Day Program (2017-05 – 2023-03)
Developed and maintained Medicaid Billing Program, trained staff on data collection and DDD compliance
- Developed, supported, and maintained a free for service Medicaid Billing Program for day habilitation and residential clients.
- Trained staff in data collection requirements and proper system usage for DDD compliance and timely reporting procedures.
- Reviewed staff's daily fee for service reports for agency compliance and worked directly with state and private auditors to ensure adequate document control and staff training requirements were met.
Instructor at SEARCH Day Program (2015-03 – 2017-04)
Developed curriculum and led classroom activities for individuals with intellectual/developmental disabilities
- Developed a curriculum and lead daily classroom activities for 20 individuals in class sizes of 5-10.
- Advised and guided aids to support classroom activities and client assistance.
- Continued to provide hands-on care and complete required documentation.
