Fixed Operations Director
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Strategic and results-driven Fixed Operations leader with extensive experience directing high-volume automotive service departments across luxury and import dealerships. Proven ability to drive profitability, CSI performance, and operational efficiency through data-driven decision-making, process optimization, and strong people development. Expertise in fixed operations leadership, KPI management, budgeting, and cross-functional collaboration, with a consistent record of improving customer retention, technician productivity, and overall departmental performance.
BS Business Administration and Management
