Christy Ruiz

Experienced education and communications professional with 10+ years of expertise translating complex systems into clear, structured, user-friendly content for diverse audiences. Skilled in instructional writing, training material development, and maintaining documentation systems that support decision-making, compliance, and user understanding. Proven ability to manage high-volume communication, create step-by-step guidance, and collaborate with cross-functional teams to ensure consistency and clarity across multiple information channels.

Seeking a remote role in knowledge management, partner education, and training content development.

Education Specialist (Special Education Teacher) at Long Beach Unified School District (2022-01 – Present)

Serve as primary knowledge and communication liaison for families navigating complex special education systems, translating technical policies and procedures into clear, structured, and user-friendly guidance

• Develop instructional content and step-by-step explanations to support understanding of individualized education plans, service delivery, and academic decision-making processes
• Maintain and update structured documentation across compliance-driven systems (SEIS, Synergy), ensuring accuracy, consistency, and alignment with district standards
• Create and deliver training-style explanations for families and staff to support understanding of multi-step educational processes and services
• Conduct high-volume communication (phone, email, virtual meetings) with families, staff, and specialists to ensure clarity, alignment, and engagement
• Collaborate with multidisciplinary teams to align messaging, documentation, and service implementation across stakeholders and departments
• Identify and resolve communication gaps by simplifying complex educational policies into accessible, user-friendly language
• Support onboarding and ongoing guidance for families navigating new systems, requirements, and educational pathways

Special Education Substitute (Behavior & Academic Support) at La Habra City School District (2021-01 – 2022-12)

• Provided structured instructional and behavioral support within classroom systems requiring consistency, clarity, and adherence to established procedures
• Communicated daily with staff and families regarding student progress, expectations, and support strategies
• Collected and documented behavioral and academic data to inform instructional planning and performance tracking
• Implemented structured routines and reinforcement systems to improve understanding, engagement, and student outcomes

Education Specialist at The Help Group STEM Academy (2021-01 – 2021-12)

• Delivered individualized instruction and structured communication support for students with autism and behavioral needs
• Developed simplified instructional approaches to support understanding of academic and behavioral expectations
• Maintained ongoing communication with families regarding student progress, program participation, and learning goals
• Collaborated with clinical and educational teams to ensure alignment of instructional content and support strategies

Lead Teacher (Early Childhood / Head Start Program) at Orange County Head Start (2015-01 – 2021-12)

• Designed and delivered structured learning content and daily instructional communication for families in early childhood programs
• Developed clear, accessible explanations of developmental progress, learning objectives, and program expectations
• Supported enrollment-style processes including intake, placement, and ongoing program engagement through structured documentation and communication workflows
• Maintained consistent communication systems with families and staff to support engagement, retention, and program success
• Collaborated with multidisciplinary teams to ensure alignment of instructional messaging and family-facing communication materials

Master of Science in Special Education – Grand Canyon University (2020-12)

Bachelor of Science in Healthcare Administration Management – University of Phoenix (2012-12)