Ciarra Vargas

Manager who oversees daily store and dining operations to maintain efficiency, cleanliness, and high service standards. Trains, schedules, and supervises teams to meet sales and performance goals while managing payroll and inventory to control costs. Coordinates patient appointments and unit communications to support smooth healthcare unit operations.

Manager at The Juicery (2025 – Present)

• Oversee daily store operations to ensure efficiency, cleanliness, and exceptional customer service
• Train, supervise, and motivate team members to achieve sales and performance goals
• Manage employee scheduling, time-off requests, and payroll reporting
• Monitor inventory levels and coordinate product ordering to minimize waste and control costs
• Ensure compliance with health, safety, and sanitation standards
• Handle customer inquiries, feedback, and complaints professionally and promptly

Unit coordinator at Lowell General Hospital (2025-04 – Present)

• Answer and route incoming phone calls in a professional and timely manner
• Schedule, confirm, and coordinate patient appointments and procedures
• Accurately enter, update, and maintain patient information in the electronic medical record (EMR) system
• Communicate effectively with nurses, physicians, and other healthcare staff to support unit operations
• Prepare, organize, and manage patient charts and documentation
• Monitor and maintain inventory of office and medical supplies for the unit
• Assist with patient admissions, transfers, and discharges

Dining Room Supervisor at Bayberry at Emerald Court

• Communicated dining policies to staff and guests, cutting shift conflicts and clarifying expectations
• Trained and scheduled dining staff, aligning shifts to strengths to improve service consistency
• Monitored dining room service and collected guest feedback to guide immediate adjustments
• Coordinated daily dining operations to meet quality standards and maintain smooth service
• Supervised peak-shift floor, reallocating staff to preserve table turnover and service pace
• Processed dining staff payroll, ensuring accurate hours and timely pay

Hospitality – Greater Lowell Technical High School (2015-08 – 2019)