Ciera Luevano

Hardworking Legal/Clerical Assistant with 1 year of experience in the California Probate process, specializing in drafting and reviewing legal documents and coordinating schedules. Complemented by a background in customer service and administrative support. Proven ability to handle sensitive information with discretion and communicate effectively with clients and courts.

Strong organizational skills and attention to detail. Seeking to leverage legal expertise in a dynamic legal environment. Authorized to work in the US for any employer

Legal Assistant - Hiroshima Daggett - Redlands, CA

(2026-07)

• Communicate with clients and courts
• Monitor case progress and ensure compliance with court deadlines.
• Prepare, drafted and review legal documents
• Maintain confidentiality of sensitive client information.
• Answer phones, respond to emails, and provide professional client support.
• Managed attorney calendars
• Enter billable time
• Ensured compliance with court rules, legal procedures, and filing requirements

Probate Legal Assistant - Price Law Firm - Redlands, CA

(2025-07 - 2026-04)

• Case management
• Drafted, reviewed, and formatted legal documents including contracts, pleadings, and correspondence
• Coordinated calendars, scheduling court dates, client meetings, and deadlines
• Communicated professionally with clients, courts, and opposing counsel
• Prepared and filed legal documents electronically ensuring compliance with filing requirements
• Assisted attorneys in trial preparation
• Reviewed documents for completeness, accuracy, and proper formatting
• Handled sensitive and confidential information with a high level of discretion

Client Services Professional - H&R Block - Redlands, CA

(2022-12 - 2025-04)

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
• CRM
• Customer service
• Answer phones and direct calls
• Scheduling
• Be of assistance to tax professionals
• General office duties
• Handled cash

Front Desk Receptionist - Redlands Chiropractic - Redlands, CA

(2023-09 - 2024-03)

• Greeted Patients
• Scheduled Appointments
• Took payments
• Answered Phones
• Therapy Assistance
• Administered therapeutic modalities such as heat packs, electrical stimulation, or ultrasound therapy under the chiropractor's guidance.
• Assisted on therapy floor

Business Services Career Development Specialist - SELACO WDB - Cerritos, CA

(2020-09 - 2022-07)

• Collaborated with employers to organize on-campus recruitment events such as job fairs and information sessions, connecting students with potential employers
• Maintained an up-to-date database of internship opportunities, job postings, and employer contacts for student access
• Provided comprehensive career counseling and guidance to a diverse population of students, assisting them in identifying their career goals and developing effective job search strategies
• Coordinated career development programs including guest speaker series, alumni panels, and industry-specific workshops to expose students to various career paths

Office Administrator - Classic Bail Bonds - La Habra, CA

(2014 - 2019)

• Reviewed documents and obtained additional information to complete accurate paperwork
• Processed legal certified documents with the county clerk
• Managed client information
• Cultivated client loyalty and consistent referrals by efficiently managing customer relationships

Certificate - Business Management - Bryman College