Nationally Registered Environmental Health Specialist - City of Newton - Newton, MA
(2025-05)
Environmental Health Specialist - City of Newton - Newton, MA
(2023-12 - 2025)
- Supports the oversight and implementation of public health regulations by conducting compliance reviews of food establishments, schools, recreational facilities, and other licensed sites, ensuring adherence to state and municipal standards.
- Interprets and enforces state and local public health codes, collaborating with businesses and community stakeholders to promote regulatory understanding and compliance.
- Assists in public health incident response by coordinating investigations of confirmed foodborne illness cases and communicating findings to the Massachusetts Department of Public Health.
- Provides guidance and education to business owners, residents, and food handlers on regulatory requirements, public health best practices, and strategies for mitigating community health risks.
- Manages resident communications by responding to and documenting housing complaints, coordinating follow-up actions, and ensuring alignment with the State Sanitary Code.
- Maintain accurate records, prepare reports, and support departmental documentation needs to ensure consistent administrative processes and regulatory tracking.
- Participates in ongoing professional development through trainings, conferences, and certifications to stay current on public health policies, procedures, and legislative updates.
- Deliver administrative support to departmental operations, including front-desk coverage, phone and email communication, and general office coordination.
- Performs additional functions as needed to support department initiatives and cross-functional projects.
Patient Access and Administrative Specialist - Outer Cape Health Services - Harwich, MA
(2023-01 - 2023-05)
- Managed high-volume inbound calls with an emphasis on one-call resolution, providing accurate information and directing inquiries to appropriate departments.
- Prepared detailed telephone encounter documentation for clinical teams, supporting efficient provider and nurse workflows.
- Verified patient demographics, insurance coverage, and primary care assignments to ensure accurate records and compliance with organizational requirements.
- Coordinated with health center staff regarding insurance referral needs and facilitated communication between patients, providers, and administrative teams.
- Scheduled patient appointments, including same-day access, while balancing provider availability and operational priorities.
- Cross-trained across multiple Access Center functions, serving as a liaison for referrals, medical records processing, and clinical support coordination.
- Supported front-desk operations at health center locations, assisting with reception, intake, and general administrative tasks to maintain smooth daily operations.
Public Health Assistant/Health Inspector - Barnstable County - Barnstable, MA
(2022-05 - 2022-09)
- Supported the enforcement and interpretation of federal, state, and local public health regulations by assisting with compliance reviews of restaurants, markets, pools, and seasonal camps.
- Provided regulatory guidance to license holders and community members, helping them understand requirements and align operations with established public health standards.
- Assisted senior staff with environmental monitoring projects, including groundwater well assessments, soil vapor monitoring, and data collection for sites near landfills and underground storage tanks.
- Prepared monthly status reports, maintained inspection files, and organized regulatory documentation to support program transparency and administrative accuracy.
- Participated in local Board of Health meetings and contributed to discussions on public health initiatives and community health priorities.
- Supported data management activities across departmental programs, ensuring accurate recordkeeping and assisting in the development of reports and project summaries.
Production Chocolatier - Purefections Chocolate
(2016 - 2016)
Retail Floor associate - Marshalls
(2017 - 2017)
Ice Cream Cafe member - Sweet Caroline's
(2019 - 2019)
Kitchen Team Member & Barista - Cape Cod Coffee
(2021 - 2021)
