Cilla Saucillo

I am a detailed-oriented accounting and administrative professional with hands-on experience supporting accounts payable, accounts receivable, reconciliations, and office operations. Built a strong foundation through entry-level responsibilities and consistently expanded skills through reliability, accuracy, and a commitment to team success. Known for adapting quickly, staying organized, and contributing wherever needed to support company goals.

Finance Ops. A/R Supervisor - HealthEquity/WageWorks, Inc. - Remote

(2019-10 - 2025-03)

• Provided expert guidance and support to 12 junior team members, fostering a positive work environment that promotes professional growth and development.
• Created financial dashboards to provide insights into key performance indicators.
• Managed cross-functional teams to implement new financial systems from GP to NetSuite, increasing overall operational efficiency.
• Established strong relationships with external partners such as banks, clients, and SOX auditors.
• Supervised month-end closing activities, ensuring accurate reporting and compliance with accounting standards consistently.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports by Microsoft Excel.
• Set up and update customer accounts and CRM with interactions, payments and personal information.
• Worked with customers and collections representatives to monitor documentation, reduce customer disputes by 23% and collected invoices in a timely fashion.

Finance Ops. A/R & Billing Analyst - WageWorks, Inc. - Remote

(2016-06 - 2019-09)

• Collaborated with the team to ensure we meet our daily goals and SLA. Worked on many projects: system migrations, OPM cash posting(Government).
• Generated reporting on collections for 60/90/120 days aged open cash reporting and resolve any discrepancies.
• Participated in the month-end close reconciliation processes, ensuring accuracy of financial reporting of accounts receivable balances by creating or correcting journals of credit and debits.
• Liaised cross-functionally with 10+ teams to resolve changes or modifications to over 200+ invoices for accuracy, expediting submission timelines by 13%.
• Posted cash receipts (ACH, Wires, & Lockbox) to customer accounts to maintain current and accurate account balances.
• Supported internal and external SOX audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
• Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.

COBRA Cash Application Lead - CONEXIS

(2007-01 - 2016-05)

• Be a subject matter expert in COBRA operating policies to six team members to define procedures for customer support.
• Collect and maintain KPI and call data for the customer support team.
• Effectively collaborate across operating teams including financial operations, product development and data services.
• Posted daily COBRA payments to previous employee accounts with attention to detail and accuracy.

Associate of Applied Science - Business Technology - Education of America (1999-05)