Transportation Coordinator - WILLINGBORO BOARD OF EDUCATION
(2025-07 - 2026-07)
- Coordinated the district transportation program in support of the Transportation Director and ensured compliance with board policies, state laws, and federal transportation regulations.
- Reviewed contractor billing for accuracy and assisted with oversight of transportation-related costs and service performance.
- Reviewed transportation requests and forwarded approved requests to the contractor in a timely manner.
- Verified requests for aid-in-lieu-of transportation and prepared appropriate purchase orders in collaboration with the Transportation Director.
- Supported route establishment and route adjustments as student needs changed throughout the school year.
- Assisted in developing procedures to strengthen transportation compliance and improve service delivery.
- Worked with the Pupil Personnel Services Department to support special education transportation services and ensure adherence to applicable requirements.
- Prepared transportation reports for the Board of Education and the New Jersey Department of Education in a thorough and timely manner.
- Maintained accurate records for the total transportation program, including requests, billing, service changes, and communication logs.
- Served as a liaison between parents, the district, and the private contractor to address transportation concerns and support public relations.
- Addressed contractor concerns regarding student behavior on vehicles and coordinated follow-up with the appropriate school administrator as needed.
Chief Operating Officer - SHEPPARD BUS SERVICES
(2021-03)
- Lead operations across five sites supporting school, charter, and lease transportation services with approximately 1,000 employees.
- Partner with human resources to design and implement hiring and training programs that improve staffing quality, accountability, and employee performance.
- Supervise and mentor eight operational staff members, ensuring effective daily operations and consistent execution of priorities.
- Re-engineered driver and maintenance standard operating procedures to improve efficiency, reduce delays, and strengthen operational consistency.
- Foster improved communication across departments, contributing to stronger transparency and more positive employee feedback.
- Oversee operational decision-making with an emphasis on safety, compliance, process improvement, and service reliability.
Safety Director - U.S. LOGISTICS
(2018-03 - 2020-12)
- Conducted daily safety audits and inspections to ensure compliance with OSHA, environmental, and DOT regulations.
- Managed accident investigations, freight claims, and safety documentation, identifying root causes and implementing corrective action plans.
- Maintained detailed fleet and regulatory records to support accuracy, reporting, and inspection readiness.
- Reduced CSA scores from 68 percent to 36 percent through focused compliance oversight, process improvement, and stronger accountability.
Manager of Loss Prevention, Safety & Recruitment - U.S. LOGISTICS
(2017-01 - 2018-03)
- Developed and implemented safety policies and procedures aligned with federal and state regulatory requirements.
- Conducted safety audits and incident investigations, recommending corrective and preventive measures.
- Supported consistent salary and retention practices by standardizing policy application and documentation.
Manager of Recruitment, Retention & Training - U.S. LOGISTICS
(2016-08 - 2017-01)
- Managed hiring processes in compliance with employment policies, documentation standards, and operational requirements.
- Recruited and trained more than 40 drivers while maintaining detailed records and compliance documentation.
Operations Supervisor | Assistant Branch Manager | Branch Manager | Office Systems Specialist - ABF FREIGHT SYSTEM, INC.
(1989-11 - 2011-10)
Advanced through five promotions over a 22-year career, demonstrating strong performance, leadership, and operational expertise.
- Earned five President's Quality Awards for excellence in service quality, safety, customer satisfaction, and operational results.
- Managed inbound and outbound freight operations while ensuring safety, timeliness, and regulatory compliance.
- Conducted operational audits to improve efficiency, reduce overtime, and support productivity goals.
- Served as Branch Manager and Assistant Branch Manager, overseeing branch operations and staff performance.
- Worked as an Office Systems Specialist and traveled nationally for three years as a troubleshooting resource supporting 12 Vice Presidents.
- Resolved complex operational and systems issues, supported leadership decision-making, and improved process efficiency across multiple locations.
- Maintained accurate records of freight, employee time, and operational metrics for management review.
