Career Break at Planned Family Leave (2025-05 – 2026-09)
I took a career break following the birth of a child. Fully prepared and available to re-enter the workforce immediately.
Mental Health Counseling Intern at Lighthouse Mental Health Counseling Services (2024-04 – 2025-05)
- Carried an active supervised caseload of individual therapy clients, delivering weekly sessions grounded in CBT and DBT modalities to women and adolescent clients presenting with anxiety, trauma, emotional dysregulation, and relational difficulties.
- Conducted comprehensive psychosocial intake assessments and co-developed individualized, evidence-based treatment plans tailored to each client's therapeutic goals and presenting concerns.
- Provided trauma-informed care within a private practice environment, sustaining a consistently safe and empathetic therapeutic alliance with clients navigating past trauma and acute stressors.
- Intervened effectively in crisis situations through structured safety planning and resource referral, ensuring clients in acute distress received timely and appropriate levels of care.
- Maintained complete and timely clinical documentation, including progress notes and treatment plan updates, in full compliance with HIPAA regulations and ethical standards.
- Collaborated with supervising clinicians and interdisciplinary team members, incorporating supervisory feedback to refine clinical judgment and therapeutic approach.
Fitness Trainer at Asphalt Green, NYHRC, and Blink Fitness (2017-08 – 2025-12)
- Coached a diverse individual and group clientele through sustained behavior change, applying motivational techniques and progress-based goal adjustment.
- Built consistent trust and rapport across culturally varied populations, demonstrating empathetic engagement.
- Navigated client resistance, setbacks, and emotional barriers with patience and adaptive communication, reinforcing skills central to client retention and therapeutic progress.
Conference Resource Coordinator at Young and Rubicam Group (2016-03 – 2016-10)
- Coordinated internal and external contractors including audiovisual teams and catering staff, ensuring conference rooms were fully equipped for pitch meetings with senior leaders and key stakeholders.
- Managed a dynamic reservation system for over 60 conference rooms and designated spaces, maintaining accuracy across all scheduling requirements and project details.
- Provided logistical support and information to internal teams and external vendors, serving as the central point of contact from the reception area.
Records Coordinator at OgleTree Deakins (2014-02 – 2016-03)
- Proactively established a seamless records management system enabling efficient retrieval and filing of case files for paralegals and executive assistants, where no prior infrastructure existed.
- Synchronized the processing and transfer of records storage by verifying accuracy and completeness of all transfer forms, ensuring data integrity and accessibility for authorized parties.
- Maintained and updated filing of legal documents and records both onsite and offsite in full compliance with organizational standards.
Records Consultant at Shearman and Sterling LLP (2013-07 – 2014-02)
- Managed filing of all reports into client files and maintained open and closed file records across multiple databases covering storage, index shreds, and bin replacements.
- Provided inbound hotline customer support related to proper client file maintenance and responded to internal records department procedural inquiries.
- Processed index requests through daily utilization of key databases and web applications, supporting file location research and records access for internal teams.
Home Care Coordinator at HCS Home Health Care (2012-06 – 2013-01)
- Facilitated care coordination services for clients requiring enhanced support, ensuring timely and high-quality healthcare delivery through self-management goal development and referrals to internal and external resources.
- Utilized databases to identify available paraprofessionals and assigned quality cases accordingly, while advising the call center team of required client interventions.
- Analyzed and processed intake cases from referral sources and maintained strict adherence to HIPAA policies and procedures throughout all operations.
On-Call Home Care Coordinator at Premier Home Health Care (2011-07 – 2012-06)
- Triaged after-hours crisis calls and coordinated emergency care for clients in acute distress, exercising composed judgment and rapid intervention skills directly transferable to crisis assessment in clinical practice.
- Established a consistent and professional client experience by engaging constructively with case managers, patients, and caregivers to accommodate requests with care and precision.
- Maintained detailed logs of all activity, answered and prioritized all incoming calls, and ensured full HIPAA compliance across every interaction.
Bilingual Customer Service Representative at Teleperformance (2011-01 – 2011-07)
Branch Receptionist at Premier Home Health Care (2009-03 – 2011-01)
