Administration Manager - Gang Alternatives Program (GAP) - Lynwood, CA
(2023-03 - 2026-01)
- Managed payroll and employee timekeeping for multiple departments.
- Led recruiting and onboarding with a focus on long-term retention.
- Oversaw insurance benefits administration and supported administrative staff.
- Handled AP/AR, invoice processing, and QuickBooks reconciliation.
- Coordinated purchasing, vendor communication, and cost-effective procurement.
- Maintained organized records and oversaw fleet management.
Branch Manager - Utech Global - Long Beach, CA
(2017-11 - 2020-03)
- Directed daily branch operations and ensured policy compliance.
- Recruited and trained staff, including marketing and social media teams.
- Managed key accounts and supported customer retention.
- Oversaw sales activities, upselling, and cross-selling strategies.
- Handled invoicing, collections, and inventory control in QuickBooks.
- Analyzed performance metrics and implemented improvements.
Senior Administrative Assistant - Label-Aire - Fullerton, CA
(2013-11 - 2017-03)
- Supported management with Excel reporting and data tracking.
- Processed job order design packets with accuracy.
- Maintained updated manuals and coordinated production timelines.
- Provided customer service and cross-department communication.
- Performed data entry and quality control checks.
- Initiated transition from paper manuals to digital formats.
Office Manager - C&E Properties - Long Beach, CA
(2003-04)
- Managed bookkeeping and QuickBooks data entry.
- Handled email correspondence, tenant inquiries, and vendor coordination.
- Initiated social media presence and supported marketing efforts.
- Maintained organized office operations and documentation.
- Provided customer service and general administrative support.
