English Teacher - STAR Academy - Zhubei City, Taiwan
(2024-07 - 2025-07)
- Created a positive learning environment for 15 preschoolers learning English as their second language.
- Inspired curiosity and engagement through structured routines and dynamic ESL activities.
- Designed and implemented 24+ weekly lesson plans covering math, writing, science, reading, and phonics.
- Collaborated with a team of 18 educators to share teaching strategies and develop presentations.
- Maintained active communication with parents, providing daily updates, regular messages, and detailed progress reports every three weeks.
Communications Specialist - Good Samaritan Hospital Emergency Communications Center - Lafayette, CO
(2023-07 - 2023-12)
- Coordinated security and emergency paging systems across four hospitals, ensuring timely and accurate communication.
- Managed after-hours communication for 200+ doctors and clinics, serving as a critical point of contact.
- Handled 100+ inbound calls daily with professionalism and efficiency, addressing inquiries and urgent requests.
Research Assistant - CU Boulder Child Language Learning Lab - Boulder, CO
(2022-07 - 2023-05)
- Recruited and engaged participants for a research project on English speakers' perceptions of language speed in bilingual children.
- Collected, organized, and entered survey data into a computer database with accuracy and attention to detail.
Shift Lead/Barista - Kung Fu Tea - Boulder, CO
(2019-09 - 2023-07)
- Processed 70+ beverage orders per shift with speed and exceptional customer service.
- Ensured a clean and welcoming environment by maintaining store cleanliness throughout shifts.
- Trained and mentored new employees, fostering a collaborative and efficient team.
- Delegated tasks effectively, especially during peak hours and closing, to ensure smooth operations.
Supervisor/Barista - Buns and Bubbles - Colorado Springs, CO
(2021-07 - 2021-12)
- Handled 50+ food and beverage orders per shift through in-person and drive-thru service, ensuring accuracy and exceptional customer satisfaction.
- Prepared kitchen ingredients to support meal preparation.
- Provided attentive table service, creating a welcoming dining experience for customers.
- Trained and supported new employees, fostering a knowledgeable and cohesive team.
- Delegated tasks to coworkers, optimizing workflow during busy shifts.
Captioning Agent - CaptionCall LLC - Colorado Springs, CO
(2020-04 - 2020-06)
- Captioned 20+ phone calls per shift for deaf and hard-of-hearing clients, ensuring verbatim accuracy and accessibility.
- Maintained professionalism and strict confidentiality, adhering to privacy standards in order to foster client trust.
